Title: woocommerce plugin issues
Last modified: November 20, 2018

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# woocommerce plugin issues

 *  [victoriapmj](https://wordpress.org/support/users/victoriapmj/)
 * (@victoriapmj)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/woocommerce-plugin-issues-2/)
 * Hey, please help! I am trying to install woocommerce through wordpress>plug-in
   >add new. When I click install, it comes up with an error “update failed”. Tried
   to download the woocommerce .zip file and upload it to wordpress, however it 
   does not allow me stating that the file is too large.
 * Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [prazrabi](https://wordpress.org/support/users/prazrabi/)
 * (@prazrabi)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/woocommerce-plugin-issues-2/#post-10898733)
 * Is any issue create while uploading other plugin zip file.
    Are you using wordpress.
   org or wordpress.com. If you are using wordpress.org then try to download plugin
   from wordpress.org Use the following site url: [https://wordpress.org/plugins/](https://wordpress.org/plugins/)
   then unzip this folder inside wp-content > plugins folder After that activate
   plugin. let us to know whether it’s working or not.
    -  This reply was modified 7 years, 6 months ago by [prazrabi](https://wordpress.org/support/users/prazrabi/).
 *  [prazrabi](https://wordpress.org/support/users/prazrabi/)
 * (@prazrabi)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/woocommerce-plugin-issues-2/#post-10898829)
 * please consider the following File Upload Limit also
 * The maximum upload size is controlled at the server-level, not by WordPress. 
   Here are three ways you can increase the upload limit:
 * 1. If you can edit or override the system `php.ini` file, increase the maximum
   file and post sizes. For example, `upload_max_filesize = 100M ;` and `post_max_size
   = 100M ;`
 * 2. If you cannot edit or override the system `php.ini` file, add `php_value upload_max_filesize
   100M` and `php_value post_max_size = 100M` to your `.htaccess` file.
 * 3. If neither of these work, it’s time to ask your hosting provider to increase
   the maximum file and post sizes on your account. Keep in mind that most decent
   hosting providers allow this, and If your hosting provider won’t accommodate 
   you, perhaps it’s time to find a new hosting provider.
 * 4. There are some plugins in the plugin directory that can help you get around
   this limit, for instance, helping you “chunk” your uploads, breaking them into
   smaller parts. Try searching “increase file upload limit”.
    (in the above examples,
   the limit is set to 100MB)
    -  This reply was modified 7 years, 6 months ago by [prazrabi](https://wordpress.org/support/users/prazrabi/).
 *  Thread Starter [victoriapmj](https://wordpress.org/support/users/victoriapmj/)
 * (@victoriapmj)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/woocommerce-plugin-issues-2/#post-10899367)
 * Thank you 🙂 first advise worked 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘woocommerce plugin issues’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [victoriapmj](https://wordpress.org/support/users/victoriapmj/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/woocommerce-plugin-issues-2/#post-10899367)
 * Status: not resolved

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