Title: woocommerce plugin problem
Last modified: September 25, 2023

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# woocommerce plugin problem

 *  Resolved [ussama](https://wordpress.org/support/users/ussama/)
 * (@ussama)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-plugin-problem/)
 * Hello,
 * I have a probolem with woocommerce plugin is that when i install the plugin and
   activate it & going to my page they show me a white error page with a tittle (
   this page isn’t working redirected you too many times.) and when i go to my file
   manager in my hosting website and desactivate the woocommerce plugin my page 
   work.
 * please email me back in the next hour because i need it to continue my business
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-plugin-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Owadud](https://wordpress.org/support/users/owadud655/)
 * (@owadud655)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-plugin-problem/#post-17078832)
 * Hi,
 * It seems that you have several payment plugins enabled in WooCommerce, but only
   the Stripe payment option is showing on the checkout page. This can happen due
   to various reasons, including conflicts between plugins, theme compatibility 
   issues, or configuration problems. To resolve this issue, you can follow these
   steps:
    1. **Check for Plugin Conflicts:**
 *  - Start by deactivating all the payment plugins except for the one you want 
      to use initially, such as Paytm, PhonePe, etc.
    - Test the checkout page after deactivating each plugin to see if the payment
      options appear.
    - If the payment options appear after deactivating one of the plugins, that 
      specific plugin might be causing a conflict. You may need to investigate further
      or contact the plugin’s support for assistance.
 *  1. **Theme Compatibility:**
 *  - Sometimes, themes can affect how payment options are displayed. Switch to 
      a default WordPress theme like Twenty Twenty-One and see if the payment options
      appear.
    - If the payment options appear with the default theme, you might need to reach
      out to your theme developer for assistance in making it compatible with WooCommerce.
 *  1. **WooCommerce Settings:**
 *  - Double-check your WooCommerce settings to ensure that all payment methods 
      are configured correctly.
    - Go to “WooCommerce” > “Settings” > “Payments” and review the settings for 
      each payment method you’ve enabled.
 *  1. **Plugin Updates:**
 *  - Make sure that all your plugins, including WooCommerce, are up to date. Outdated
      plugins can sometimes cause issues.
 *  1. **Cache and Cookies:**
 *  - Clear your browser’s cache and cookies or try accessing the checkout page 
      from an incognito or private browsing window to rule out any caching issues.
 *  1. **Payment Gateway Settings:**
 *  - Check the settings within each payment gateway plugin. Ensure that they are
      properly configured with the required API keys or credentials.
 *  1. **Debugging:**
 *  - Enable WordPress debugging to see if there are any error messages that can
      provide more insight into the issue. To enable debugging, you can add the 
      following code to your `wp-config.php` file:
 *     ```wp-block-code
          define('WP_DEBUG', true);
          define('WP_DEBUG_LOG', true);
       ```
   
    8. **Contact Plugin Support:**
 *  - If none of the above steps resolve the issue, consider reaching out to the
      support teams of the payment gateway plugins you’re using. They can provide
      specific guidance for their plugins.
 *  8. **Payment Gateway Compatibility:**
 *  - Ensure that the payment gateways you’re using are compatible with your WooCommerce
      and WordPress versions. Compatibility issues can arise with outdated plugins.
 *  8.  **Database Repair:**
    9.   - Run a database repair in WordPress to ensure there are no underlying database
           issues. You can do this using a plugin like “WP-DBManager.”
 * Remember to backup your website before making any significant changes, such as
   deactivating plugins or switching themes. This ensures that you can restore your
   site if anything goes wrong during the troubleshooting process.
 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-plugin-problem/#post-17090996)
 * Hi [@ussama](https://wordpress.org/support/users/ussama/)
 * The error you’re encountering typically results from a conflict with another 
   plugin or your theme. To troubleshoot, I recommend deactivating all other plugins
   and switching to a default theme like Storefront. After that, try to reactivate
   WooCommerce. If the issue is resolved, reactivate each plugin one by one until
   you find the one causing the conflict. You can find a detailed explanation of
   conducting a conflict test [here](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).
 * If the problem persists after conducting a conflict test, it could be related
   to incorrect site URLs in your WordPress settings or a problem with your .htaccess
   file. Please check these as well.
 * I hope this helps! If you need further assistance, don’t hesitate to get back
   to us. We’re here to support you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘woocommerce plugin problem’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

## Tags

 * [woocommerce plugins](https://wordpress.org/support/topic-tag/woocommerce-plugins/)

 * 3 replies
 * 3 participants
 * Last reply from: [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-plugin-problem/#post-17090996)
 * Status: resolved