Support » Fixing WordPress » WooCommerce: REST-API temporarily not reachable

  • We are retrieving data from WooCommerce via REST-API from multiple external tools. Since 27th of January we are facing issues that occur once in a while and also temporarily disappear. Some interfaces just retrieve an empty array, some return an error message:
    Error while WooCommerce processing – HTTP/1.1 404 Not Found

    During these time frames where the error occurs (multiple hours per day since January 27), the website is online and can be normally reached. Our hosting provider already checked everything and all servers are running fine.
    Any recommendation or hint here?

    Thanks a lot for any help!
    Des

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  • WooCommerce is a plugin that lives in the WordPress system. Officially, you need to ask this to WooCommerce.

    Before you do to help get you on your way, have a look at WooCommerce > Status and then the tab “Logs”. Maybe you can find more details and you can use that information in your questions with WooCommerce.

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