@sugarrushcreative Sorry about the delay, it appears you have either been able to correct the issue or you have deactivated the extension. Can you confirm if the issue is resolved? If not, would you mind going to WooCommerce > Status, then using the button near the top left to copy the System Status Report then paste it here for me?
It’s not quite resolved. I did a work around to get it to work. The WooCommerce Services plugin is Version 1.21.1
Here’s the system status report:
### WordPress Environment ###
WordPress address (URL): https://sugar-rush-creative.com
Site address (URL): https://sugar-rush-creative.com
WC Version: 3.9.2
REST API Version: ✔ 1.0.7
Log Directory Writable: ✔
WP Version: 5.3.2
WP Multisite: –
WP Memory Limit: ❌ 40 MB - We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.3.14
PHP Post Max Size: 64 MB
PHP Time Limit: 50000
PHP Max Input Vars: 5000
cURL Version: 7.38.0
OpenSSL/1.0.1t
SUHOSIN Installed: –
MySQL Version: 5.7.28-log
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 3.9.2
WC Database Prefix: wp_
Total Database Size: 16.13MB
Database Data Size: 13.38MB
Database Index Size: 2.75MB
wp_woocommerce_sessions: Data: 5.02MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.34MB + Index: 0.27MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.27MB + Index: 0.20MB + Engine InnoDB
wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 3.02MB + Index: 0.33MB + Engine InnoDB
wp_postmeta: Data: 2.39MB + Index: 0.45MB + Engine InnoDB
wp_posts: Data: 1.36MB + Index: 0.22MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_taxjar_record_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
### Post Type Counts ###
attachment: 335
blossom-portfolio: 1
custom_css: 1
customize_changeset: 21
nav_menu_item: 14
page: 34
post: 15
product: 46
product_variation: 144
revision: 199
shop_coupon: 1
subscribe-form: 1
wpforms: 2
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (20) ###
Akismet Anti-Spam: by Automattic – 4.1.3
Blank Slate: by Aaron Reimann – 1.1.4
BlossomThemes Email Newsletter: by blossomthemes – 2.0.9
BlossomThemes Social Feed: by blossomthemes – 1.2.0
BlossomThemes Toolkit: by blossomthemes – 2.1.6
Child Theme Wizard: by Jay Versluis – 1.4
Facebook for WooCommerce: by Facebook – 1.9.15 – Not tested with the active version of WooCommerce
Smash Balloon Instagram Feed: by Smash Balloon – 2.2
Jetpack by WordPress.com: by Automattic – 8.2.1
Mailchimp for WooCommerce: by Mailchimp – 2.3.2
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
WooCommerce Blocks: by Automattic – 2.5.11 – Not tested with the active version of WooCommerce
WooCommerce Admin: by WooCommerce – 0.25.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.19 – 1.6.20 is available
WooCommerce Stripe Gateway: by WooCommerce – 4.3.2
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.17
WP WooCommerce Mailchimp: by Saint Systems – 2.3.9
WooCommerce Services: by Automattic – 1.21.1 – 1.22.3 is available – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.9.2
WPForms Lite: by WPForms – 1.5.8.2
### Inactive Plugins (0) ###
### Settings ###
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
### WC Pages ###
Shop base: #47 - /shop/
Cart: #48 - /cart/
Checkout: #49 - /checkout/
My account: #50 - /my-account/
Terms and conditions: #277 - /terms-and-conditions/
### Theme ###
Name: Blossom Chic
Version: 1.0.7
Author URL: https://blossomthemes.com/
Child Theme: ✔
Parent Theme Name: Blossom Feminine
Parent Theme Version: 1.3.3
Parent Theme Author URL: https://blossomthemes.com/
WooCommerce Support: ✔
### Templates ###
Overrides: –
### Action Scheduler ###
Complete: 792
Oldest: 2020-01-19 18:59:17 +0000
Newest: 2020-02-19 18:02:54 +0000
Pending: 1
Oldest: 2020-02-19 19:02:54 +0000
Newest: 2020-02-19 19:02:54 +0000
@sugarrushcreative If you update the WooCommerce Services extension, do you still receive the error or run into issues?
@sugarrushcreative Please go to WooCommerce.com, log in, then submit a ticket. From here, we will be able to troubleshoot the issue further.
Once the ticket is created, please paste the ticket number back here so I can make sure it is handled.
@sugarrushcreative Awesome, thank you. I see it has been replied to, and I just added myself to be CC’d when there are replies. I am setting this thread to resolved in favor of the ticket.
