Title: Woocommerce Square syncing issues
Last modified: September 21, 2021

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# Woocommerce Square syncing issues

 *  Resolved [heathervh](https://wordpress.org/support/users/heathervh/)
 * (@heathervh)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-square-syncing-issues/)
 * Hi, I have been asked by the Square Woocommerce plugin support to post my issue
   here – link to the thread: [https://wordpress.org/support/topic/woocommerce-square-suddenly-not-syncing-product-description-2/](https://wordpress.org/support/topic/woocommerce-square-suddenly-not-syncing-product-description-2/)
 * Basically, I am having a few syncing issues – most of which started a few weeks
   ago:
 * 1. Product descriptions are no longer syncing to woocommerce
    2. New products
   are not imported during the sync 3. Running a manual sync seems to duplicate 
   products on woocommerce.
 * Square is set as my system of record. Any help would be appreciated as this is
   causing some problems for my client.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-square-syncing-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [heathervh](https://wordpress.org/support/users/heathervh/)
 * (@heathervh)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-square-syncing-issues/#post-14891895)
 * Just an update, I also noticed by paypal purchases are not syncing back to Square
   either, but square pay by card are.
 *  Thread Starter [heathervh](https://wordpress.org/support/users/heathervh/)
 * (@heathervh)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-square-syncing-issues/#post-14896024)
 * pps, another question, how long on average, should the scheduled sync take? Mine
   are taking between 2 and 4 hours for under 600 products. Is that how long it 
   is supposed to take?
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-square-syncing-issues/#post-14896212)
 * Hi [@heathervh](https://wordpress.org/support/users/heathervh/),
 * Checking the linked thread, I see that my colleague from the WooCommerce Square
   support team noted that the issue will require a closer check and was advising
   you to create a ticket here – [https://woocommerce.com/my-account/create-a-ticket/?form=ticket](https://woocommerce.com/my-account/create-a-ticket/?form=ticket).
 * Kindly proceed by creating the ticket and be sure to select WooCommerce Square
   in the dropdown:
 * 
    Link to image: [https://snipboard.io/jzeKRN.jpg](https://snipboard.io/jzeKRN.jpg)
 * We’ll be happy to assist further from there.
    Thanks.
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-square-syncing-issues/#post-14920673)
 * Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as 
   resolved. Hopefully, you were able to create a ticket!
 * If you have further questions, please feel free to open a new topic.
 * Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Woocommerce Square syncing issues’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-square-syncing-issues/#post-14920673)
 * Status: resolved