Title: WooCommerce Version 2.5.2
Last modified: August 31, 2016

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# WooCommerce Version 2.5.2

 *  Resolved [egabillat](https://wordpress.org/support/users/egabillat/)
 * (@egabillat)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-version-252/)
 * Hi.
    With WooCommerce, I have this issue when I activate WP-Spamshield and creating
   a new customer: Please enable JavaScript and Cookies in your browser and try 
   again when people try and check out of the shopping cart. (in French…) Every 
   plugins up to date WP-Spamshield Version 1.9.6.9 Work well after disactivating
   WP-Spamshield. An idea ? Thank’s
 * [https://wordpress.org/plugins/wp-spamshield/](https://wordpress.org/plugins/wp-spamshield/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-version-252/#post-7063555)
 * Hi egabillat,
 * I’m sorry to hear about the issue you’re having and I’ll be happy to help.
 * If you haven’t had a chance to yet, please take a few minutes to work through
   the [Troubleshooting Guide](http://www.redsandmarketing.com/plugins/wp-spamshield/troubleshooting-guide/)
   and [FAQs](http://www.redsandmarketing.com/plugins/wp-spamshield/faqs/), as these
   solve 90% of issues users have.
 * Please take special note of Troubleshooting Step 9 and [FAQ #9](http://www.redsandmarketing.com/plugins/wp-spamshield/faqs/#faqs_9)
   as they relate specifically to the issue you are dealing with, and will give 
   you the steps to proceed forward.
 * From the Troubleshooting Guide:
 * >  _If this message comes up consistently even after JavaScript and cookies are
   > enabled, then there most likely is an installation problem, site configuration
   > issue, plugin conflict, or JavaScript conflict._
 * If those don’t solve the issue for you, we’ll need a bit more info from you on
   the specifics, and we’ll need to email back and forth, so please head over to
   the [WP-SpamShield Support Form](http://www.redsandmarketing.com/plugins/wp-spamshield/support/),
   and take a moment to fill out a support request. That will allow us to take care
   of this as quickly as possible for you.
 * – Scott
 *  Thread Starter [egabillat](https://wordpress.org/support/users/egabillat/)
 * (@egabillat)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-version-252/#post-7063577)
 * Automatic answer…
 * Same issue 7 months ago : [https://wordpress.org/support/topic/special-settings-for-woocommerce?replies=6](https://wordpress.org/support/topic/special-settings-for-woocommerce?replies=6)
 * …
 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-version-252/#post-7063584)
 * Not the same issue at all. That was a conflict with another very specific plugin,
   that we issued a fix for a long time ago.
 * Please follow my instructions above. What I said really is true.
 * That particular error, can affect your entire site, not just WooCommerce. It 
   can affect comments, contact forms, registrations, etc. In every case it boils
   down to one of a very few basic issues. The documentation we have put together
   covers these.
 * It is very rare that we have users continue to have that issue (JavaScript and
   Cookies error) after reading the plugin documentation, and working through the
   Troubleshooting Guide and FAQ’s.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WooCommerce Version 2.5.2’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-spamshield_08293a.svg)
 * [WP-SpamShield](https://wordpress.org/plugins/wp-spamshield/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-spamshield/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-spamshield/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-spamshield/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-spamshield/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-spamshield/reviews/)

## Tags

 * [cookies](https://wordpress.org/support/topic-tag/cookies/)
 * [FAQ 9](https://wordpress.org/support/topic-tag/faq-9/)
 * [javascript](https://wordpress.org/support/topic-tag/javascript/)
 * [JavaScript & cookies error](https://wordpress.org/support/topic-tag/javascript-amp-cookies-error/)
 * [Please see FAQs](https://wordpress.org/support/topic-tag/please-see-faqs/)
 * [Please see Troubleshooting Guide](https://wordpress.org/support/topic-tag/please-see-troubleshooting-guide/)
 * [Troubleshooting Step 9](https://wordpress.org/support/topic-tag/troubleshooting-step-9/)

 * 3 replies
 * 2 participants
 * Last reply from: [redsand](https://wordpress.org/support/users/redsand/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-version-252/#post-7063584)
 * Status: resolved