Title: word attachments error
Last modified: August 22, 2016

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# word attachments error

 *  [AugustWest99](https://wordpress.org/support/users/augustwest99/)
 * (@augustwest99)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/word-docs-error/)
 * Hello —
 * My site is a WordPress 4.1.1 site running Multisite, BuddyPress and CBOX, version
   1.09. SSL is enabled.
 * When I add a Microsoft Word file as an Attachment to a Doc, then try to view,
   I receive a message:
 * ‘file cannot be opened because there are problems with the contents’
 * When I click thru the message it returns:
 * ‘Word found unreadable content in x [file name]. Do you want to recover the contents
   of this document? If you trust the source of this document, click Yes.’
 * When I click Yes Word displays the content, but this is not very user-friendly
   behavior.
 * I can add and open PDFs thru Attachments, but not Word files. The Word files 
   open OK locally so they are not technically corrupted.
 * Also, if I happen to link to a Word doc in the CONTENT section of a BuddyPress
   Doc, it will open without error messages. The errors appear when I try to open
   a Word doc uploaded through Attachments.
 * Please let me know if you need more information and thanks in advance for considering
   this request for help.
 * [https://wordpress.org/plugins/buddypress-docs/](https://wordpress.org/plugins/buddypress-docs/)

The topic ‘word attachments error’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [AugustWest99](https://wordpress.org/support/users/augustwest99/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/word-docs-error/)
 * Status: not resolved