• Resolved mysmedesign

    (@mysmedesign)


    hi, Wordfence is blocking a plugin i’m trying to upload. this plugin is mandatory for the website. please can you assist with how to override the block?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @mysmedesign,

    I recently uploaded a plugin manually without a Wordfence block. For that reason, so long as you’re certain the plugin zip file being uploaded is from a safe source originally, it could be a false-positive.

    We would recommend having Learning Mode on for a short period. Upload the plugin zip file during this time. You can return the firewall to “Enabled and Protecting” afterwards.

    If you see Wordfence continuing to block something that you’ve tried during Learning Mode, visit the Live Traffic page immediately afterwards. If there is a block, check the block reason after expanding the entry with the eye icon in the corner. You can filter Live Traffic by “Blocked” so it’s easier to find. You may find a specific firewall rule or Wordfence setting stated here after expanding the entry. The reason is shown in red text.

    Feel free to paste that reason here if you’re unable to manually allowlist it successfully using the “ADD PARAM TO FIREWALL ALLOWLIST” button on the Live Traffic page.

    Many thanks,
    Peter.

    Thread Starter mysmedesign

    (@mysmedesign)

    hi thank you this worked!

    Plugin Support wfpeter

    (@wfpeter)

    That’s great news @mysmedesign and glad it helped. If you have any other Wordfence questions in future by all means start up a new topic in the forum any time!

    Peter.

Viewing 3 replies - 1 through 3 (of 3 total)

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