Title: WordPress 3.8.2 compatibility?
Last modified: August 21, 2016

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# WordPress 3.8.2 compatibility?

 *  Resolved [puvira](https://wordpress.org/support/users/puvira/)
 * (@puvira)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/wordpress-382-compatibility/)
 * Hi,
 * The free version was working fine for me, so I bought the PRO version. In the
   meantime, I upgraded my WordPress from 3.8.1 to 3.8.2. Now the chat status is
   offline on the frontend, even when I am logged in.
 * When I hit Refresh in the browser (on the frontend), the chat box disapears completely.
   Could the plugin be broken?
 * [https://wordpress.org/plugins/wp-live-chat-support/](https://wordpress.org/plugins/wp-live-chat-support/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/wordpress-382-compatibility/#post-4806061)
 * I’m sorry but these forums do not support [commercial products](http://codex.wordpress.org/Forum_Welcome#Commercial_Products).
   Only the free plugins downloaded from [http://wordpress.org/plugins/](http://wordpress.org/plugins/).
   Please contact the plugin’s vendor directly with any questions about commercial
   products.
 *  Thread Starter [puvira](https://wordpress.org/support/users/puvira/)
 * (@puvira)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/wordpress-382-compatibility/#post-4806064)
 * False alarm, everything works fine. Looks like it was the “Hide chat for 24 hours”
   checkbox. With cookies cleared, the chat box appears normally.
 *  Thread Starter [puvira](https://wordpress.org/support/users/puvira/)
 * (@puvira)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/wordpress-382-compatibility/#post-4806065)
 * Sorry, didn´t know, thanks for the reminder, esmi.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WordPress 3.8.2 compatibility?’ is closed to new replies.

 * ![](https://ps.w.org/wp-live-chat-support/assets/icon-256x256.png?rev=2405258)
 * [3CX Free Live Chat, Calls & Messaging](https://wordpress.org/plugins/wp-live-chat-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-live-chat-support/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/wp-live-chat-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-live-chat-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-live-chat-support/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [puvira](https://wordpress.org/support/users/puvira/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/wordpress-382-compatibility/#post-4806065)
 * Status: resolved