Title: WordPress 5.6 Adding users problem Last modified: January 9, 2021 --- # WordPress 5.6 Adding users problem * [sebas2885](https://wordpress.org/support/users/sebas2885/) * (@sebas2885) * [5 years, 4 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/) * Hello, Since updating wordpress to 5.6 i recognise that on my 6 pages which i updating and handle, i can’t add users. All time when i add users show me: Error: Passwords don’t match. Please enter the same password in both password fields. * but there is just one Field to put password inside… How can be this fixed? i try to dissable different plugins if is on plugins but looks not.. * thank you for support * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwordpress-5-6-adding-users-problem%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * [guytimes](https://wordpress.org/support/users/guytimes/) * (@guytimes) * [5 years, 4 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-13887572) * I have the same problem. * [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/) * (@fahimmurshed) * [5 years, 4 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-13887598) * Your question is not clear to me. I didn’t face any problem adding a new user from the site backend. Please explain more with a short video. * Refer to this manual- [https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/](https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/). * [guytimes](https://wordpress.org/support/users/guytimes/) * (@guytimes) * [5 years, 4 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-13887601) * He explained it properly. * The error message when you try to add a user: Error: Passwords don’t match. Please enter the same password in both password fields. * but there is just one Field to type the password. * Solution I found: I disabled “admin columns” plug in and then I was able to add a user. * [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/) * (@fahimmurshed) * [5 years, 4 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-13887618) * Awesome! Glad to know you figured out this issue. * Contact the respective plugin author ask to solve the issue. * Have a wonderful day ahead! * [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/) * (@fahimmurshed) * [5 years, 4 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-13887638) * Don’t forget to mark as “Solved” this post. * [perlfan](https://wordpress.org/support/users/perlfan/) * (@perlfan) * [5 years, 3 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-14103092) * Hi there, I have deactivated all plugins but the problem still occurs… (Error: Passwords don’t match. Please enter the same password in both password fields.). Does anybody have a solution for me? Thanks, Frank * [samdobrow](https://wordpress.org/support/users/samdobrow/) * (@samdobrow) * [5 years, 2 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-14141090) * After updating to WP 5.6.2 I was unable to add new users because of an error stating the PASSWORDS DO NOT MATCH. Well everyone knows there is only one password field on the add user dialog. A visible symptom of the login issue is that the password field shows hidden even when you click the show/hide toggle. * I eventually discovered that Grand FlaGallery plugin was causing the problem. This plugin has caused numerous problems in several websites I manage. Look for a better gallery plugin. * Once the plugin is deactivated, clear your page and browser cache. When you see the password displayed, the user can be added. - This reply was modified 5 years, 2 months ago by [samdobrow](https://wordpress.org/support/users/samdobrow/). - This reply was modified 5 years, 2 months ago by [samdobrow](https://wordpress.org/support/users/samdobrow/). * [welswebmaster](https://wordpress.org/support/users/welswebmaster/) * (@welswebmaster) * [5 years, 2 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-14229029) * After deactivating a ton of plugins, I figured out instead that its a cache issue specifically with that page and the password field. Try this, as it worked out well for us. * Go to Dashboard > Add new user REFRESH THIS PAGE SEVERAL TIMES You should see that the value in the password field changes from ****** to actual characters. * You’re now able to add new users. Enjoy! * [authentictech](https://wordpress.org/support/users/authentictech/) * (@authentictech) * [5 years, 2 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-14234254) * For me the solution was as [@welswebmaster](https://wordpress.org/support/users/welswebmaster/) suggested. I just needed to refresh the page once. I don’t have the same plugins others have mentioned so they can’t be the cause. I have the Members plugin which I thought may have been the cuprit but I did not test disabling it to see if this was the cause before refreshing the page. As refreshing the page solved it, and other commenters have not said they have Members installed, I think it is a WordPress issue, not a plugin one. * Perhaps it needs to be reported as a WordPress bug? [https://make.wordpress.org/core/handbook/contribute/trac/](https://make.wordpress.org/core/handbook/contribute/trac/) * [man101](https://wordpress.org/support/users/man101/) * (@man101) * [4 years, 9 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-14788023) * Thank You, I was facing this same problem on and off until I stumbled upon this thread. The solution worked for me (Refresh the page until the password is visible). I am using WordPress 5.7. Thank You [@welswebmaster](https://wordpress.org/support/users/welswebmaster/) * [meshalbalobaid](https://wordpress.org/support/users/meshalbalobaid/) * (@meshalbalobaid) * [4 years, 7 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-14985167) * can i make form in a page that will add users without the wordpress dashbord ? * [authentictech](https://wordpress.org/support/users/authentictech/) * (@authentictech) * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-15029339) * [@meshalbalobaid](https://wordpress.org/support/users/meshalbalobaid/) Please create a new forum post for your own question. It is the best and quickest way to get an answer. Thanks. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘WordPress 5.6 Adding users problem’ is closed to new replies. ## Tags * [new-user](https://wordpress.org/support/topic-tag/new-user/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 12 replies * 9 participants * Last reply from: [authentictech](https://wordpress.org/support/users/authentictech/) * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-5-6-adding-users-problem/#post-15029339) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics