• Resolved stevieboy23

    (@stevieboy23)


    Hi

    Firstly, love your plugin – been using it for a few years now.

    I followed the recent recommendation to replace the Popular Posts widget with a shortcode in our sidebar instead, and everything has been working well since then.

    However after updating to WP6.3, the shortcode in our sidebar isn’t working (it looks like it’s got a little animated loading line). If I add the (soon to be deprecated) widget back into the sidebar, the widget displays fine.

    Hope you can help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @stevieboy23,

    The plugin should be compatible with 6.3 so the issue is most likely this (and I say “most likely” because without seeing your site I can’t confirm that that’s the problem.)

    Please try the solution I posted there and let me know whether you’re still having issues and if so share your site’s URL so I can have a look.

    Thread Starter stevieboy23

    (@stevieboy23)

    Hi

    Thanks for the quick reply – I have overwritten wpp.min.js as advised on the post you referenced but it doesn’t seem to have made any difference.

    Shown on this URL, in righthand sidebar, near the bottom is Popular Posts (displaying through shortcode) followed by a duplicate, (showing through the widget)

    Specsavers fundraiser brings new equipment to Royal Infirmary to help premature and sick babies – News & Media (nhslothian.scot)

    Plugin Author Hector Cabrera

    (@hcabrera)

    Well, I checked your website and there’s something going on on your end. Whenever the shortcode attempts to pull data from your server it responds with a 403 Forbidden error message. Something on your site is blocking requests to /wp-json/wordpress-popular-posts/v2/widget.

    Do you have any ideas what that something might be?

    Thread Starter stevieboy23

    (@stevieboy23)

    Hi

    Spoke to our host and you were right, something on security was blocking it in some way, so they have released whatever it was and it’s working fine now. (I found it was strange that the old widget was still working though)

    Anyway – many thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)

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