Title: WordPress access
Last modified: June 22, 2019

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# WordPress access

 *  [uz12ha2019](https://wordpress.org/support/users/uz12ha2019/)
 * (@uz12ha2019)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/wordpress-access-2/)
 * Hello,
    I noticed yesterday that I can´t reach my website. So I tried figure 
   out why? One problem is that I can´t log into my WordPress account. My email 
   adress is unnown according to my login, but I received e-mails form WordPress.
   An E-Mail for example is from yesterday and give me the information that my website
   is now updates to WordPress 5.2.2 To participate in this support chat, I now 
   have created a new login using my google account. Can someone please help me 
   to find my website 🙂 best regards Matthias
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwordpress-access-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Denis K](https://wordpress.org/support/users/deniskoo/)
 * (@deniskoo)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/wordpress-access-2/#post-11662653)
 * Your website works fine, it’s just the home page that’s not rendering.
    1.[http://www.cocktail-dream.com/impressum/](http://www.cocktail-dream.com/impressum/)
   Loads fine 2.[http://www.cocktail-dream.com/datenschutzerklaerung/](http://www.cocktail-dream.com/datenschutzerklaerung/)
   Loads fine 3. [http://www.cocktail-dream.com/](http://www.cocktail-dream.com/)
   Loads, but there is some error in rendering the page fully (if you view the source(
   right click, view source), it stops where the body content happens) – so the 
   page does not show anything. The home page also shows a javascript error from
   one of the libraries that your theme (Uncode) is using. I would suggest you reach
   out to the developers of the theme or see whether they have a fix for this, assuming
   that it’s due to the WP 5.2.2 update.
 * I’d probably try to switch to another theme just to see if this works, but I’m
   guessing it’s an impossible feat for you without being able to access your WP
   dashboard.
 * If all else fails, restore a previous backup of your site (your web hosting provider
   should be able to help), and if you really want to update to 5.2.2, change your
   theme to another one before you do so.

Viewing 1 replies (of 1 total)

The topic ‘WordPress access’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Denis K](https://wordpress.org/support/users/deniskoo/)
 * Last activity: [6 years, 12 months ago](https://wordpress.org/support/topic/wordpress-access-2/#post-11662653)
 * Status: not resolved

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