Title: WordPress access problem with askimet
Last modified: July 28, 2022

---

# WordPress access problem with askimet

 *  Resolved [NAROLLES](https://wordpress.org/support/users/narolles/)
 * (@narolles)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/wordpress-access-problem-with-askimet/)
 * Hello I had to deactivate askimet
    because for 2 days it has caused the impossibility
   of accessing my wordpress account …. saying an authentication error I asked my
   host if the ip was blocked but no
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwordpress-access-problem-with-askimet%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Stephane Daury (stephdau)](https://wordpress.org/support/users/stephdau/)
 * (@stephdau)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/wordpress-access-problem-with-askimet/#post-15870194)
 * Hi there,
 * I suspect the issue must have been caused by the WordPress plugin update process
   not having completed properly when you last upgraded (probably to our version
   5.0). That would explain why reinstalling solved the issue.
 * If you like, you can reach out to us at [https://akismet.com/contact/](https://akismet.com/contact/)
   with the details of the error, and we can investigate further.
 *  Thread Starter [NAROLLES](https://wordpress.org/support/users/narolles/)
 * (@narolles)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/wordpress-access-problem-with-askimet/#post-15870419)
 *     ```
       Hello
       Thank you so I just sent a message
       because even by re-installing the extension it causes the same type of errors including ERR_TOO_MANY_REDIRECTS
   
       Thanks for your help
       ```
   
 *  Thread Starter [NAROLLES](https://wordpress.org/support/users/narolles/)
 * (@narolles)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/wordpress-access-problem-with-askimet/#post-15914811)
 * Hello
    the access problem came back this morning on a reliable internet line 
   with a login refused yet good
 * For maintenance I had to deactivate – reactivate all my plugins….
    At the time
   of reactivation I had an error “ERR_TOO_MANY_REDIRECTS” Then then this login 
   problem Going through the cpanel – I was able to put in old askimet and it got
   fixed. It also gives me problems with wp rocket cache purge and permission to
   see pages Even deactivated – I have to put in old so that my site works normally
   I could see but maybe it is a coincidence that askimet prevented the activation
   of the Login LockDown plugin I asked my host to restart memcachedphp and make
   sure to whitelist my IP This allowed me to reactivate askimet normally, to purge
   the unused css and the cache of wp rocket I think it’s good now
 *  Plugin Contributor [Josh Smith](https://wordpress.org/support/users/procifer/)
 * (@procifer)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/wordpress-access-problem-with-askimet/#post-15917932)
 * Hi there,
 * Thanks for the updates on things. That’s great news that it appears to be working
   now. Please let us know if there’s anything we can do to help in the future.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘WordPress access problem with askimet’ is closed to new replies.

 * ![](https://ps.w.org/akismet/assets/icon-256x256.png?rev=2818463)
 * [Akismet Anti-spam: Spam Protection](https://wordpress.org/plugins/akismet/)
 * [Support Threads](https://wordpress.org/support/plugin/akismet/)
 * [Active Topics](https://wordpress.org/support/plugin/akismet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/akismet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/akismet/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Josh Smith](https://wordpress.org/support/users/procifer/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/wordpress-access-problem-with-askimet/#post-15917932)
 * Status: resolved