Title: WordPress admin – Access Denied
Last modified: January 18, 2017

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# WordPress admin – Access Denied

 *  [whatthehype](https://wordpress.org/support/users/whatthehype/)
 * (@whatthehype)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/wordpress-admin-access-denied/)
 * _[ Moderator note: [moved to Fixing WordPress](https://wordpress.org/support/topic/wheres-my-topic-gone?replies=1&view=all).]_
 * Hi, I’m having an issue with a self-hosted wordpress account.
    the main error
   I need help with right now is loging in to the admin i’m getting a white screen
   with ‘Access Denied’.
 * How can I fix this
    /wp-admin is the directory of the error.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [lydia413](https://wordpress.org/support/users/lydia413/)
 * (@lydia413)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/wordpress-admin-access-denied/#post-8667298)
 * ooh, sorry you’re having to deal with the dreaded White Screen Of Death.
 * here are some things to try:
    [https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death](https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death)
 *  [mahabubcse](https://wordpress.org/support/users/mahabubcse/)
 * (@mahabubcse)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/wordpress-admin-access-denied/#post-8668095)
 * A Plugin is causing compatibility issues. If you can access the Administration
   Screens try deactivating all of your Plugins and then reactivating them one by
   one. If you are unable to access your Screens, log in to your website via FTP.
   Locate the folder wp-content/plugins and rename the Plugin folder plugins_old.
   This will deactivate all of your Plugins. You can read more about manually deactivating
   your plugins in the Troubleshooting FAQ.
    Your Theme may be causing the problem.
   This is especially likely if you are experiencing the white screen of death after
   you have just activated a new Theme, or created a New Site in a WordPress Network.
   Log in to the Administration Screens and activate the default WordPress Twenty
   Sixteen Theme. If you can’t access your Administration Screens, access your website
   via FTP and navigate to the /wp-content/themes/ folder. Rename the folder for
   the active Theme. Your Theme directory may be missing or renamed. This is common
   for developers who have just created a local development environment and cloned
   the database, which is pointing to a theme (or theme directory) that might be
   missing or renamed. To test this solution, try accessing wp-login.php or /wp-
   admin/. If you see anything, this is a good indication it’s theme-related. Log
   in as an administrator, then try to view the front-end and you should see a WordPress
   error message to the effect of: The theme directory “{theme-name}” does not exist.
   You can solve this in any n umber of ways, including switching themes on the 
   admin side, renaming your directory, or editing the “theme” and “stylesheet” 
   records in wp_options The WP_DEBUG feature often provides additional information.
   If you are still experiencing problems and are looking in your error logs you
   can check out the PHP errors below for more information.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WordPress admin – Access Denied’ is closed to new replies.

## Tags

 * [wordpress admin](https://wordpress.org/support/topic-tag/wordpress-admin/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [mahabubcse](https://wordpress.org/support/users/mahabubcse/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/wordpress-admin-access-denied/#post-8668095)
 * Status: not resolved

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