Title: WordPress Admin User Missing Elements
Last modified: March 1, 2022

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# WordPress Admin User Missing Elements

 *  [briz_dad](https://wordpress.org/support/users/briz_dad/)
 * (@briz_dad)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/wordpress-admin-user-missing-elements/)
 * Hello Community,
 * My Admin User is now missing access to some Backend Admin elements. Examples 
   are; ability to update plugins, core WordPress, add plugins.
 * This is a recent issue with a site that has been in operation for several years.
 * I created a new Admin User to see if this would have access – same issue.
 * Can you help me trouble-shoot and fix?
 * Sincerely,
    Greg
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwordpress-admin-user-missing-elements%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/wordpress-admin-user-missing-elements/#post-15416700)
 * This may be a plugin or theme conflict. Please attempt to disable all plugins,
   and use one of the default (Twenty*) themes. If the problem goes away, enable
   them one by one to identify the source of your troubles.
 * If you can install plugins, install and activate “Health Check”: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)
   
   It will add some additional features under the menu item under Tools > Site Health.
   On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable
   all plugins, switch to a standard WordPress theme (if available), allow you to
   turn your plugins on and off and switch between themes, **without affecting normal
   visitors to your site**. This allows you to test for various compatibility issues.
   There’s a more detailed description about how to use the Health Check plugin 
   and its Troubleshooting Mode at [https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/)
 *  Thread Starter [briz_dad](https://wordpress.org/support/users/briz_dad/)
 * (@briz_dad)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/wordpress-admin-user-missing-elements/#post-15416743)
 * I forgot to mention, I already turned off all plugins. The issue remained.
 * I haven’t attempted the theme change yet:
    - concerned I will loose current theme settings/changes
    - i don’t want to break the live site
 * I was hoping to avoid this – but I think a dev/test install needs to be created
   to continue…

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WordPress Admin User Missing Elements’ is closed to new replies.

## Tags

 * [admin user](https://wordpress.org/support/topic-tag/admin-user/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 5 participants
 * Last reply from: [briz_dad](https://wordpress.org/support/users/briz_dad/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/wordpress-admin-user-missing-elements/#post-15416743)
 * Status: not resolved

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