Title: WordPress Auto Update Fail
Last modified: August 21, 2016

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# WordPress Auto Update Fail

 *  [cpaterun](https://wordpress.org/support/users/cpaterun/)
 * (@cpaterun)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/wordpress-auto-update-fail/)
 * My site recently updated to version 3.9.1 through automatic update. Only problem
   is once the update happened my site went crazy. So here is a list of everything
   that’s happened so far and how I need help.
 * 1. Site displays message across top of dashboard stating that the automatic update
   failed and I need to re-install. Any attempt to re-install leads to a blank page
   on my site stating the page is not found.
 * 2. The most common cause of this is a plugin. I contacted my host and stated 
   my issue. They said there was a plugin consuming enough resources it was maxing
   out the memory.
 * 3. I disabled all plugins as recommended by various users in an attempt to single
   out the plugin. I disabled them through myphpadmin because WordPress dashboard
   would not allow me to disable them.
 * 4. So I did what any frustrated WordPress user would do. I deleted the current
   WordPress installation and re-installed it on a clean drive. Re-uploaded the 
   theme, content, and plugins (dumb move) and the error still persists. I also 
   contacted the author of the WordPress theme we use and asked if there were any
   known issues. There are not any issues to their knowledge.
 * So now I am left with a couple questions:
    1. How do I fix this? 2. This may 
   a difficult question to answer, but I did notice in my SQL database that I have
   a number of tables or maybe installations. Forgive me – I don’t know much about
   SQL. What I did see that was interesting is that say a certain table like say
   wp_options wasn’t present. Instead I had wp_chgklt_options and another table 
   labeled wp_tjaqje_options.
 * Is it okay to have tables listed like this or should I start back with a brand
   new database?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Christine Rondeau](https://wordpress.org/support/users/crondeau/)
 * (@crondeau)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/wordpress-auto-update-fail/#post-5089725)
 * Having tables like:
 * wp_chgklt_options is fine but you should only have one.
    I don’t know why you
   would have also wp_tjaqje_options
 * Before you scrap your database and start with a fresh install, try doing the 
   following.
 * Go to your site via FTP
    Navigate to the wp-content/ folder Rename the plugins
   to –plugins or whatever , crappy-plugins will do as well.
 * By renaming your plugins, you deactivate them automatically.
 * Go in your dashboard and then see if the update works.
 * Then go back to your –plugins folder and rename it plugins.
 * All of your plugins will now be deactivated and you can re-activate them, but
   I would try to figure out which one is using up all of the resources.
 * Did you host give you an idea of which plugin could be doing this?
 *  Thread Starter [cpaterun](https://wordpress.org/support/users/cpaterun/)
 * (@cpaterun)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/wordpress-auto-update-fail/#post-5089731)
 * I forgot to mention it, but I’ve already done what you prescribed. And…it didn’t
   work.
 * Unfortunately, my host did not know which plug-in it was. Nor did he have any
   real good solutions…only potential problems.
 * What would be the advantages of a brand new database? Could that fix the issue?
   What do I lose by doing that? Sorry – I am a novice with SQL.
 *  [Christine Rondeau](https://wordpress.org/support/users/crondeau/)
 * (@crondeau)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/wordpress-auto-update-fail/#post-5089864)
 * If everything else failed, then yes. Perhaps try with a new database.
    I would
   export the content, using the Tools > Export function.
 * Re-install WordPress with a new db, import your content and then reset everything.
 * The downfall of doing it this way is that you’ll need to go through your settings,
   theme, widgets, menus. At least then you’ll have a clean install though.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WordPress Auto Update Fail’ is closed to new replies.

## Tags

 * [fail](https://wordpress.org/support/topic-tag/fail/)
 * [site down](https://wordpress.org/support/topic-tag/site-down/)
 * [sql](https://wordpress.org/support/topic-tag/sql/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Christine Rondeau](https://wordpress.org/support/users/crondeau/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/wordpress-auto-update-fail/#post-5089864)
 * Status: not resolved

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