Title: WordPress crashes when updating plugins
Last modified: February 23, 2023

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# WordPress crashes when updating plugins

 *  [fuzing](https://wordpress.org/support/users/fuzing/)
 * (@fuzing)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/wordpress-crashes-when-updating-plugins/)
 * My wordpress site has begun crashing every time I attempt a plugin update, with
   the following unhelpful messages
 * ![](https://i0.wp.com/fuzing.s3.amazonaws.com/demos/screen-shot-1.png?ssl=1)
 * ![](https://i0.wp.com/fuzing.s3.amazonaws.com/demos/screen-shot-2.png?ssl=1)
 * Each time I attempt an update of any of the 3 plugins that require updating, 
   I receive the messages above, and my site crashes. After crashing, the wordpress
   instance needs to be restarted.
 * I’ve tried turning on WP_DEBUG, but nothing of significance appears in the wp-
   content/debug.log file.
   I have access to the host, and the volume/s for the docker
   container that’s hosting the wordpress instance (i.e. unfettered access), so 
   I can make any changes required, but I haven’t encountered this issue before.
   Any assistance would be much appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/wordpress-crashes-when-updating-plugins/#post-16500108)
 * Try manually updating.
    See [https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/](https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/)
 *  Thread Starter [fuzing](https://wordpress.org/support/users/fuzing/)
 * (@fuzing)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/wordpress-crashes-when-updating-plugins/#post-16500117)
 * Thanks – Will do – I’ll let you know how that goes
    -  This reply was modified 3 years, 3 months ago by [fuzing](https://wordpress.org/support/users/fuzing/).
 *  [pikamander2](https://wordpress.org/support/users/pikamander2/)
 * (@pikamander2)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/wordpress-crashes-when-updating-plugins/#post-16502028)
 * **Solution:**
 * This issue is being caused by a bug in the Starter Templates plugin that has 
   now been fixed.
 * If your site is stuck in maintenance mode, you can fix that by deleting the “.
   maintenance” file in your main WordPress directory (probably /public_html)
 * To update to the fixed version of the plugin:
    1. Deactivate the Starter Templates plugin (since it’s breaking the updater)
    2. Update the Starter Templates plugin to 3.1.26 or higher
    3. Reactivate the Starter Templates plugin

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WordPress crashes when updating plugins’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [pikamander2](https://wordpress.org/support/users/pikamander2/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/wordpress-crashes-when-updating-plugins/#post-16502028)
 * Status: not resolved

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