Title: WordPress Dashboard doesn't work Last modified: August 21, 2016 --- # WordPress Dashboard doesn't work * Resolved [thats-design](https://wordpress.org/support/users/thats-design/) * (@thats-design) * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/) * Hi , I can’t reach my WordPress dashboard this morning . I have a 404 error when i go to the link: eventplusagency.com/wp-admin * Is there any advice ffor me please? Thank you so much Viewing 15 replies - 1 through 15 (of 15 total) * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570778) * [http://eventplusagency.com/wp-login.php](http://eventplusagency.com/wp-login.php) has a redirect loop. * Did you change your .htaccess or install a new plugin? * Thread Starter [thats-design](https://wordpress.org/support/users/thats-design/) * (@thats-design) * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570787) * hi , i’ve only installed the last version of wordpress via godaddy. When i’ve got this problem i’ ve downgrade to the 3.8 again. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570812) * > Did you change your .htaccess or install a new plugin? * Please answer this as a yes or no 🙂 * Thread Starter [thats-design](https://wordpress.org/support/users/thats-design/) * (@thats-design) * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570818) * i’ve installed the w3total cash 🙂 YES:) * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570823) * > i’ve installed the w3total cash 🙂 YES:) * Remove it. * Thread Starter [thats-design](https://wordpress.org/support/users/thats-design/) * (@thats-design) * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570839) * I’ve removed it and always the same pb! here is my Htaccess * AddType x-mapp-php5 .php * # BEGIN WordPress * RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond%{ REQUEST_FILENAME} !-d RewriteRule . /index.php [L] * # END WordPress * # BEGIN wtwp_cache * # Text AddType text/css .css AddType application/x-javascript .js AddType text/ html .html .htm AddType text/richtext .rtf .rtx AddType text/plain .txt AddType text/xml .xml * # Image AddType image/gif .gif AddType image/x-icon .ico AddType image/jpeg. jpg .jpeg .jpe AddType image/png .png AddType image/svg+xml .svg .svgz * # Video AddType video/asf .asf .asx .wax .wmv .wmx AddType video/avi .avi AddType video/quicktime .mov .qt AddType video/mp4 .mp4 .m4v AddType video/mpeg .mpeg. mpg .mpe * # PDF AddType application/pdf .pdf * # Flash AddType application/x-shockwave-flash .swf * # Font AddType application/x-font-ttf .ttf .ttc AddType application/vnd.ms- fontobject .eot AddType application/x-font-otf .otf * # Audio AddType audio/mpeg .mp3 .m4a AddType audio/ogg .ogg AddType audio/wav. wav AddType audio/wma .wma * # Zip/Tar AddType application/x-tar .tar AddType application/x-gzip .gz .gzip AddType application/zip .zip * ExpiresActive On * # Text ExpiresByType text/css A31536000 ExpiresByType application/x-javascript A31536000 ExpiresByType text/html A3600 ExpiresByType text/richtext A3600 ExpiresByType text/plain A3600 ExpiresByType text/xml A3600 * # Image ExpiresByType image/gif A31536000 ExpiresByType image/x-icon A31536000 ExpiresByType image/jpeg A31536000 ExpiresByType image/png A31536000 ExpiresByType image/svg+xml A31536000 * # Video ExpiresByType video/asf A31536000 ExpiresByType video/avi A31536000 ExpiresByType video/quicktime A31536000 ExpiresByType video/mp4 A31536000 ExpiresByType video/mpeg A31536000 * # PDF ExpiresByType application/pdf A31536000 * # Flash ExpiresByType application/x-shockwave-flash A31536000 * # Font ExpiresByType application/x-font-ttf A31536000 ExpiresByType application/ vnd.ms-fontobject A31536000 ExpiresByType application/x-font-otf A31536000 * # Audio ExpiresByType audio/mpeg A31536000 ExpiresByType audio/ogg A31536000 ExpiresByType audio/wav A31536000 ExpiresByType audio/wma A31536000 * # Zip/Tar ExpiresByType application/x-tar A31536000 ExpiresByType application/ x-gzip A31536000 ExpiresByType application/zip A31536000 Header set Pragma “public” Header append Cache-Control “public, must-revalidate, proxy-revalidate” Header unset ETag Header unset Set- Cookie # END wtwp_cache * # BEGIN wtwp_security RewriteEngine On RewriteBase / RewriteRule ^wp-admin/includes/ – [F,L] RewriteRule !^wp-includes/ – [S=3] RewriteRule ^wp-includes/[^/]+\.php$ – [F,L] RewriteRule ^wp-includes/js/tinymce/langs/.+\. php – [F,L] RewriteRule ^wp-includes/theme-compat/ – [F,L] Order allow,deny Deny from all Options -Indexes # END wtwp_security * Thread Starter [thats-design](https://wordpress.org/support/users/thats-design/) * (@thats-design) * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570841) * Hey , Omg!when i wanted to reinstall my wordpress , I’ve deleted my database accidently in my phpadmin , but i still have the backupfile ! I don’t know how to restore it as I don’t find the database nameon my phpadmin anymore ! I have created a new one and restored the db backup but the site still doesn’t work My hosting provider answer always in two or three days ! i’m dead! * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570857) * wtwp_cache – Remove THAT from the htaccess. Make it JUST the normal WP one. * And why did you reinstall WP? No one told you to do that. * Thread Starter [thats-design](https://wordpress.org/support/users/thats-design/) * (@thats-design) * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570858) * Hi , my hosting provider did ! but now I fixed the database backup ! I’ve removed the wpwp_cache too and no results 🙁 maybe i have a poblem on my login file on Wp_config.php * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570859) * Kick your hosting provider and tell them DO NOT DELETE MY FILES WITHOUT ASKING ME FIRST. * Seriously. NEVER DO THAT. I speak as an employee at a hosting company. If we did that, I would be writing up the tech and sitting them down for a lecture. * Clean out the .htaccess to just standard WP: * ``` AddType x-mapp-php5 .php # BEGIN WordPress RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # END WordPress ``` * NOW go to domain.com/wp-admin/network/setup.php * COPY the .htaccess there and REPLACE the one you have with that one. REPLACE is the key word 🙂 You didn’t do that. I know because your .htaccess is wrong 😉 * Thread Starter [thats-design](https://wordpress.org/support/users/thats-design/) * (@thats-design) * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570862) * 😉 my provider didn’t reinstalled it 🙂 he did tell me to reinstall ! Here is our conversion to learn more about the case . BVut i didn’t reinstall wp neither 😉 so here I am 🙂 I have cleaned the htacces like you told me to do , but when i go to domain.com/wp-admin/network/setup.php I still have a 404 error ( redirected loop) What can I do ? THANK YOU SO MUCH :)NORA * Coversation between my hosting an I : * Inbox | Delete | Reply Resolved GoDaddy Support 2/4/2014 9:44 pm Hello Nora, * I am sorry to hear that the update has cause so much frustration. WordPress is always doing updates to keep up with security. From what I could see and what you have told me it seems that the actual login file is missing. * The easiest way to fix this is to reload your wordpress application from scratch. BEFORE you do that you need to back up the database and your content otherwise your site will be lost. Below is a link that will give you the steps needed to back up and restore your wordpress and database. * [http://support.godaddy.com/help/article/6117/moving-your-wordpress-site-to-us-from-another-host](http://support.godaddy.com/help/article/6117/moving-your-wordpress-site-to-us-from-another-host) * Once you back up the site and database then you uninstall the application through the hosting control center this take about 5-10 minutes. Once deleted then install a new wordpress. Using the steps to restore this will get your site back and you will be able log in to make updates! * If you have any questions feel free to let us know since we are here 24/7 via phone 480-505-8877 or through email by visiting support.godaddy.com. * Thank you, * Jason W. NORA ACHAB 2/4/2014 2:29 am * Hi , Since i updgraded to wordpress 3.8.1 via godaddy app I lost my acces to the WP-admin [http://eventplusagency.com/wp-login.php](http://eventplusagency.com/wp-login.php) has a redirect loop. i’ve downgraded again to 3.8 but did work yet ! how can I acces to my Dashboard plese? can you see what’s happening on my site please? * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570867) * I’ve seen multiple people have issues with GoDaddy’s install (app) of WP and Multisite. * Is wp-login.php on your server? * Have you looked at your error log to see if PHP is throwing errors? * At this point, you need to turn of ALL plugins by renaming the plugins folder to plugins-off * Thread Starter [thats-design](https://wordpress.org/support/users/thats-design/) * (@thats-design) * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570869) * hi , i don’t find the wp-login.php . Now i see what do you mean. How can i create one? (if its possible) Where can i find the error log ( sorry i’m newbie) I renamed the pluggins folder to pluggins-off * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570877) * Go to [https://wordpress.org/download/](https://wordpress.org/download/) * Download WordPress. * Unzip the folder. Copy the files to your server via FTP. * If you don’t know how to do THAT, point your webhost here and tell them you need help with this. * Thread Starter [thats-design](https://wordpress.org/support/users/thats-design/) * (@thats-design) * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570884) * Thans you so much Mika ! You’re so talented ! Everything is fine now ! I followed you’re steps and it WORKS !( WP-login was missing and i loaded it on my server via FTP ) * I was a little bit anxious about reloading WP and loosing my website 🙁 I learned a lot too! So keep on doing this crazy job here miss:) Have a good day! Nora Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘WordPress Dashboard doesn't work’ is closed to new replies. ## Tags * [godaddy](https://wordpress.org/support/topic-tag/godaddy/) * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/) * 15 replies * 2 participants * Last reply from: [thats-design](https://wordpress.org/support/users/thats-design/) * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-dashboard-doesnt-work/#post-4570884) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics