Title: WordPress DB Update request loop Last modified: December 9, 2016 --- # WordPress DB Update request loop * Resolved [taloweb](https://wordpress.org/support/users/taloweb/) * (@taloweb) * [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/) * After update to 4.7 WP requests DB update, if I accept I receive “the DW was update successfully” but if I click “continue” or I try to login the DB update request is also there over and over… can’t login of course. * Any suggestion? Viewing 8 replies - 1 through 8 (of 8 total) * Moderator [t-p](https://wordpress.org/support/users/t-p/) * (@t-p) * [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/#post-8535452) * Have you tried manually updating the WP? * If not, try **MANUALLY** updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders** EXCEPT the wp-config.php file and the /wp-content/ directory.** You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the [Manual Update](http://codex.wordpress.org/Updating_WordPress#Manual_Update) directions first. * **Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! ** * Thread Starter [taloweb](https://wordpress.org/support/users/taloweb/) * (@taloweb) * [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/#post-8535728) * yes, sadly manual upgrade was the first thing I tried… of course I have backup of everything, but I would like not to make a clean install * Moderator [t-p](https://wordpress.org/support/users/t-p/) * (@t-p) * [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/#post-8535744) * Have you also tried: – Flushing any caching plugins you might be running, as well as server and/or [browser caches](http://www.refreshyourcache.com/). Not just your browser, but any op cache or content network cache as well [such as Cloudflare](https://support.cloudflare.com/hc/en-us/articles/200169246-How-do-I-purge-my-cache-). If your host provider has a “Purge Varnish” option or if you can ask your provider to flush memcache on your server. – If that does not resolve the issue, try deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by- one) to find the problematic plugin(s). – If that does not resolve the issue, or if you can’t get into your admin dashboard, try [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F) by [FTP](http://codex.wordpress.org/FTP_Clients). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old. – If that does not resolve the issue, keep all plugins deactivated and try switching to the unedited default Theme (Twenty Seventeen) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use [FTP ](http://codex.wordpress.org/FTP_Clients), or your web-host’s cPanel or whatever file management application your host provides (no Dashboard access required). Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it. * Thread Starter [taloweb](https://wordpress.org/support/users/taloweb/) * (@taloweb) * [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/#post-8535808) * by now solved manually updating DB version with a query: UPDATE `wp_vela_options` SET option_value = ‘38590’ WHERE option_name = ‘db_version’ * but I want to understand what happened * Moderator [t-p](https://wordpress.org/support/users/t-p/) * (@t-p) * [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/#post-8535844) * I checked open tickets for the next minor release. * I could not find any ticket on this issue you have described. * That suggests it’s probably not a common issue. * Rather, it’s likely to be specific to your installation/server. * Thread Starter [taloweb](https://wordpress.org/support/users/taloweb/) * (@taloweb) * [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/#post-8538439) * I think the DB update problem is due to MySql problems on the server, thanks everyone for the help * Moderator [t-p](https://wordpress.org/support/users/t-p/) * (@t-p) * [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/#post-8538914) * > I think the DB update problem is due to MySql problems on the server * What were the “MySql problems”? Thanks * Thread Starter [taloweb](https://wordpress.org/support/users/taloweb/) * (@taloweb) * [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/#post-8542027) * Performing MySql columns analisys I received [Got error 28 from storage engine] error from both phpMyAdmin and WordPress with debug enabled, I think that update to Wp 4.7 version tried to do some column size change and, failing, Wp didn’t update version number in options table. * By now hosting provider is fixing it (pheraps due to some .myi corruption), please notice that database is working and wordpress website is online. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘WordPress DB Update request loop’ is closed to new replies. ## Tags * [database](https://wordpress.org/support/topic-tag/database/) * [login](https://wordpress.org/support/topic-tag/login/) * [update](https://wordpress.org/support/topic-tag/update/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 8 replies * 2 participants * Last reply from: [taloweb](https://wordpress.org/support/users/taloweb/) * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/wordpress-db-update-request-loop/#post-8542027) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics