Title: WordPress error due to plugin
Last modified: September 14, 2020

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# WordPress error due to plugin

 *  Resolved [scudyscud](https://wordpress.org/support/users/scudyscud/)
 * (@scudyscud)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-error-due-to-plugin/)
 * Hello, I have received the “Your Site is Experiencing a Technical Issue” error
   message and it mentions that the “Restrict User Access” plugin is causing an 
   error whenever some new user is trying to register.
 * Here are my installation details:
    WordPress version 5.5.1 Current theme: Sekolah
   Child Theme (version 1.0.0) Current plugin: Restrict User Access (version 2.1)
   PHP version 7.2.33
 * Here is the register page that throws the error:
    [https://www.campion.edu.gr/wp-login.php?action=register](https://www.campion.edu.gr/wp-login.php?action=register)
 * Error Details
    ============= An error of type E_ERROR was caused in line 41 of
   the file /chroot/home/campione/campion.edu.gr/html/wp-content/plugins/restrict-
   user-access/api/functions.php. Error message: Uncaught Exception in /chroot/home/
   campione/campion.edu.gr/html/wp-content/plugins/restrict-user-access/api/functions.
   php:41 Stack trace: #0 /chroot/home/**********/campion.edu.gr/html/wp-content/
   plugins/restrict-user-access/api/functions.php(57): rua_get_level(‘8079’) #1 /
   chroot/home/**********/campion.edu.gr/html/wp-content/plugins/restrict-user-access/
   models/user.php(142): rua_get_user_level(‘8079’, Object(RUA_User)) #2 /chroot/
   home/**********/campion.edu.gr/html/wp-content/plugins/restrict-user-access/level.
   php(650): RUA_User->add_level(‘8079’) #3 /chroot/home/**********/campion.edu.
   gr/html/wp-includes/class-wp-hook.php(287): RUA_Level_Manager->registered_add_level(
   1612) #4 /chroot/home/**********/campion.edu.gr/html/wp-includes/class-wp-hook.
   php(311): WP_Hook->apply_filters(”, Array) #5 /chroot/home/**********/campion.
   edu.gr/html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #6 /chroot/
   home/**********/campion.edu.gr/html/wp-includes/user.php(1921): do_action(‘user_register’,
   1612) #7 /chroot/home/**********/ca
 * (username snipped)
    -  This topic was modified 5 years, 8 months ago by [scudyscud](https://wordpress.org/support/users/scudyscud/).
    -  This topic was modified 5 years, 8 months ago by [scudyscud](https://wordpress.org/support/users/scudyscud/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwordpress-error-due-to-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [btolle89](https://wordpress.org/support/users/btolle89/)
 * (@btolle89)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-error-due-to-plugin/#post-13406065)
 * can you try manually adding a level to a user and see if you get the same error?
   i am getting this error as well when i try to add a level to an individual user
   via the admin.
 *  [Antonio Sanna](https://wordpress.org/support/users/anthos77/)
 * (@anthos77)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-error-due-to-plugin/#post-13406844)
 * I have the same issue when I insert manually the restricted level (as Admin).
   
   Despite the error, the restricted level works.
 * PS: WP 5.5.1, latest version of plugin.
 * Kind regards.
 *  Thread Starter [scudyscud](https://wordpress.org/support/users/scudyscud/)
 * (@scudyscud)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-error-due-to-plugin/#post-13408429)
 * I am not sure I understand what you are suggesting. The error occurs when a user
   is trying to register to the website.
 *  [Antonio Sanna](https://wordpress.org/support/users/anthos77/)
 * (@anthos77)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-error-due-to-plugin/#post-13408461)
 * Sorry, I have the same issue of btolle89. I don’t have a solution!
    Bye!
 *  Thread Starter [scudyscud](https://wordpress.org/support/users/scudyscud/)
 * (@scudyscud)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-error-due-to-plugin/#post-13417905)
 * Any hints? This is a live site of a school and parents can’t register!
 *  Plugin Author [Joachim Jensen](https://wordpress.org/support/users/intoxstudio/)
 * (@intoxstudio)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-error-due-to-plugin/#post-13422397)
 * Thank you all for reporting this. I can confirm this is a bug and have just released
   version 2.1.1 to fix it.
 * Please do not hesitate opening support threads again if you encounter any other
   issues or have questions.
 *  [btolle89](https://wordpress.org/support/users/btolle89/)
 * (@btolle89)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-error-due-to-plugin/#post-13455106)
 * can confirmed this is fixed. THANK YOUU!!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘WordPress error due to plugin’ is closed to new replies.

 * ![](https://ps.w.org/restrict-user-access/assets/icon-256x256.png?rev=1815922)
 * [Restrict User Access - Ultimate Membership & Content Protection](https://wordpress.org/plugins/restrict-user-access/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/restrict-user-access/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/restrict-user-access/)
 * [Active Topics](https://wordpress.org/support/plugin/restrict-user-access/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/restrict-user-access/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/restrict-user-access/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [btolle89](https://wordpress.org/support/users/btolle89/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-error-due-to-plugin/#post-13455106)
 * Status: resolved