Title: WordPress Importer Problem
Last modified: August 20, 2016

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# WordPress Importer Problem

 *  [Matzpod](https://wordpress.org/support/users/matzpod/)
 * (@matzpod)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/wordpress-importer-problem-1/)
 * Hi people,
    I just switched from Squarespace to WordPress and have installed 
   WordPress.org on a webspace from hostingSociety.com. The installation went smoothly
   and the WordPress blog is at the URL matzpod.hostingsociety.com. However, now
   when I try to import the exported xml file from Squarespace , I get the message:
 * “An unexpected error occurred. Something may be wrong with WordPress.org or this
   server’s configuration. If you continue to have problems, please try the support
   forums.”
 * A new installation of WordPress has not helped, so I turn to you.
 * Anyone have any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Jen](https://wordpress.org/support/users/jenmylo/)
 * (@jenmylo)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/wordpress-importer-problem-1/#post-3523480)
 * How are you doing the import? We don’t have a Squarespace importer (the ones 
   we have are listed at wp-admin/import.php in your dashboard), so I’m not sure
   how there could be a problem with WordPress.org that is affecting it. Can you
   give some details on how you are doing this import and where you got the plugin
   or instructions you are following?
 *  Thread Starter [Matzpod](https://wordpress.org/support/users/matzpod/)
 * (@matzpod)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/wordpress-importer-problem-1/#post-3523492)
 * Hi there,
 * thanks for the quick reply. I am using the Squarespace export tool to pull out
   my stuff from there in a wordpress file (xml document. Then I try to upload this
   file via the import tool for wordpress files. And that’s when the message pops
   up.
 * Hope this helps.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WordPress Importer Problem’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [Matzpod](https://wordpress.org/support/users/matzpod/)
 * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/wordpress-importer-problem-1/#post-3523492)
 * Status: not resolved

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