Title: WordPress installation failed
Last modified: August 19, 2016

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# WordPress installation failed

 *  Resolved [kbdci](https://wordpress.org/support/users/kbdci/)
 * (@kbdci)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/wordpress-installation-failed/)
 * I attempted to install WordPress using the Microsoft Web Platform Installer. 
   Everything seemed fine until the end of the installation. I then got a message
   saying:
 * > _The following error occurred when trying to connect to the database by using
   > the specified parameters: Access denied for user ‘kbdci’@’localhost’ (using
   > password: YES) Continue with install anyway?_
 * I responded by clicking the YES button. I then received the following message:
 * > _X We’re sorry. The following products have failed to install.
   >  WordPress This
   > product did not install successfully: The database ‘wordpress’ could not be
   > created. Access denied for user ‘kbdci’@’localhost’ (using password: YES)
   > The following products were successfully installed.
   >  Web Deployment Tool 1.1
   > MySQLConnector/Net 5.2.5 URL Rewrite 2.0 PHP 5.2.14 Windows Cache Extension
   > 1.1 for PHP 5.2 MySQL Windows Essential 5.1
 * Can you help me find a solution so that I can use WordPress on my local Windows
   7 PC for testing and development before I try it at my website?
 * Thanks.
    Kathy

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/wordpress-installation-failed/#post-1808430)
 * -First, double check your wp-config.php file settings for the database name, 
   database username and database password. This is where most errors occur.
 * -Then check that you don’t need to change the database host from “localhost” 
   to something else.
 * -Then check you have actually created a database with the same database name 
   as is in your wp-config.php file.
 * -Last, but not least, if all that information is correct your database probably
   has a problem with it and you may need to contact your web hosting.
 * Also, see this Codex guide:
 * [http://codex.wordpress.org/Updating_WordPress](http://codex.wordpress.org/Updating_WordPress)
 *  [Gerald Yeo](https://wordpress.org/support/users/geraldyeo/)
 * (@geraldyeo)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/wordpress-installation-failed/#post-1808627)
 * [@kbdci](https://wordpress.org/support/users/kbdci/),
 * In addition to what t-p has posted,
 * From the error posted, it is probably either:
 * 1. There is no MySQL user named “kbdci”… default installations of MySQL usually
   set the user to “root”
 * 2. if there is a user “kbdci”, then maybe user does not have permission to edit
   the database, so check your database permissions.
 *  Thread Starter [kbdci](https://wordpress.org/support/users/kbdci/)
 * (@kbdci)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/wordpress-installation-failed/#post-1808636)
 * Thanks for the help. I’m really new to this so I have a couple more questions.
 * I was able to find the WordPress installation in my IIS wwwroot directory and
   looked at the fields you suggested.
 * The database name is “wordpress”
    The database username is “wordpressuser” The
   database password is “xxxxxx” (I don’t want to post the actual password).
    - How will I know if I have to change the database host from “localhost” to 
      something else?
    - Where do I find the MYSQL database so that I chan see if a database has been
      created?
    - I am trying to do this on my local PC so I am my own _web hosting provider_.
 * Thanks again for your help.
 * Kathy
 *  [Gerald Yeo](https://wordpress.org/support/users/geraldyeo/)
 * (@geraldyeo)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/wordpress-installation-failed/#post-1808639)
 * [@kbdci](https://wordpress.org/support/users/kbdci/)
    - Most of the time, it would be localhost, I haven’t seen any that had required
      that to be changed.
    - In the event that your database is not hosted on the same server as your web
      server, than the localhost field has to be changed.
    - You can try installing phpmyadmin or MySQL GUI tools. Using the aforementioned,
      you can connect to and view your databsae files.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘WordPress installation failed’ is closed to new replies.

## Tags

 * [Install failed](https://wordpress.org/support/topic-tag/install-failed/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 3 participants
 * Last reply from: [Gerald Yeo](https://wordpress.org/support/users/geraldyeo/)
 * Last activity: [15 years, 6 months ago](https://wordpress.org/support/topic/wordpress-installation-failed/#post-1808639)
 * Status: resolved

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