Title: WordPress integrity problem Last modified: February 20, 2019 --- # WordPress integrity problem * Resolved [smallhearyou](https://wordpress.org/support/users/smallhearyou/) * (@smallhearyou) * [7 years, 3 months ago](https://wordpress.org/support/topic/wordpress-integrity-problem/) * Hello, * Thank you for your brilliant security plugin, I use it on my 2 sites, but one chinese site encounter a WordPress network error problem, so I checked the diagnose log, and it shows: * [Scanner] ERROR: WordPress integrity data not found. Version: 5.0.3, locale: zh_TW * Then I tried to re-install wordpress through the update page and scanned again, the error still shows up. * Do you know how to solve this problem? * Thank you ~ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [gioni](https://wordpress.org/support/users/gioni/) * (@gioni) * [7 years, 3 months ago](https://wordpress.org/support/topic/wordpress-integrity-problem/#post-11232627) * Hi! * You get this error simply because there is no integrity data for WP 5.0.3 with the zh_TW locale on wordpress.org yet. Probably updating to WordPress 5.1 will solve this issue. - This reply was modified 7 years, 3 months ago by [gioni](https://wordpress.org/support/users/gioni/). * Thread Starter [smallhearyou](https://wordpress.org/support/users/smallhearyou/) * (@smallhearyou) * [7 years, 3 months ago](https://wordpress.org/support/topic/wordpress-integrity-problem/#post-11241115) * OK, I got it, I will try it, thank you for your suggestion. - This reply was modified 7 years, 3 months ago by [smallhearyou](https://wordpress.org/support/users/smallhearyou/). * Thread Starter [smallhearyou](https://wordpress.org/support/users/smallhearyou/) * (@smallhearyou) * [7 years, 3 months ago](https://wordpress.org/support/topic/wordpress-integrity-problem/#post-11242252) * Hello, * I found it still didn’t work after I updating to 5.1, but when I switch the site language setting to “English” then the WordPress integrity can be verified. So this problem is solved. * One more question, I found the scan can go outside of the website folder to phpredis folder, like the absolute path: /tmp/phpredis-4.2.0/…. and shows some Suspicious code found. * Is this normal ? Thanks. * Plugin Author [gioni](https://wordpress.org/support/users/gioni/) * (@gioni) * [7 years, 3 months ago](https://wordpress.org/support/topic/wordpress-integrity-problem/#post-11246739) * Cerber scans one level up only, just because on some web servers it’s possible to have infected files there. Having executable code there, other than wp-config. php, is not normal. A website has to reside in its own, separate folder that is not shared with other websites and parts of a web server. I would recommend deleting all suspicious files. * [suzyloonam](https://wordpress.org/support/users/suzyloonam/) * (@suzyloonam) * [7 years, 3 months ago](https://wordpress.org/support/topic/wordpress-integrity-problem/#post-11247201) * I had this problem yesterday with verifying WP files and WP-Cerber. WP 5.1, every plugin and theme up-to-date. Every zip file I offered to “resolve issue” failed, however, despite that, they were verified in subsequent quick scans. One by one, they verified, except for WP-Cerber and WP itself. Finally, I did a full scan, and this time, WP and WP-Cerber verified! WP files get that network error (apparently) until WP-Cerber is verified, or at least it appeared so in my adventures yesterday. Your mileage, of course, may vary. * Plugin Author [gioni](https://wordpress.org/support/users/gioni/) * (@gioni) * [7 years, 3 months ago](https://wordpress.org/support/topic/wordpress-integrity-problem/#post-11256156) * [@suzyloonam](https://wordpress.org/support/users/suzyloonam/) Your problem clearly tells that there are some network issues on your web server, so the scanner is unable to load checksums from wordpress.org. Possibly the web server has a low bandwidth network connection. Ask your hosting provider for assistance or, if that happens again, I would recommend moving to a hosting provider with more powerful network uplink. * [suzyloonam](https://wordpress.org/support/users/suzyloonam/) * (@suzyloonam) * [7 years, 3 months ago](https://wordpress.org/support/topic/wordpress-integrity-problem/#post-11256581) * I just moved all my sites to a VPN in December. Maybe by next December, I will have recovered enough to think about moving again. * I raised the upload limit in wp-config, and then I scanned, over and over again, short and full scans, flipped back and forth from legacy to standard, ignored some flagged files and eventually, WP verified. * I guess it could be my server, but it was playing kind of arbitrarily with WP- Cerber settings that seems to have made it work. * Thanks for your reply, and for your plugin. I prefer it to all others. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘WordPress integrity problem’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-cerber_77a9bf.svg) * [WP Cerber Security, Anti-spam & Malware Scan](https://wordpress.org/plugins/wp-cerber/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-cerber/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-cerber/) * [Active Topics](https://wordpress.org/support/plugin/wp-cerber/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-cerber/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-cerber/reviews/) * 7 replies * 3 participants * Last reply from: [suzyloonam](https://wordpress.org/support/users/suzyloonam/) * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/wordpress-integrity-problem/#post-11256581) * Status: resolved