Title: WordPress mapping not working
Last modified: September 20, 2020

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# WordPress mapping not working

 *  Resolved [jjmena](https://wordpress.org/support/users/jjmena/)
 * (@jjmena)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-mapping-not-working/)
 * Hi
 * I’m having trouble with the mapping fields part.
 * I have mapped the wordpress fields with salesforce custom fields I created. But,
   when I create a sign up on wordpress it doesnt sync all the fields to salesforce.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Jonathan Stegall](https://wordpress.org/support/users/jonathanstegall/)
 * (@jonathanstegall)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-mapping-not-working/#post-13465260)
 * Please start by reading the “Troubleshooting fieldmaps” section of the plugin’s
   FAQ. You can also find that information [on GitHub](https://github.com/MinnPost/object-sync-for-salesforce/blob/master/docs/troubleshooting.md#fieldmap-issues).
 * But basically, you need to check:
 * 1. That all of your configuration is correct
    2. That your scheduled tasks are
   running correctly 3. If there are API errors or other errors that are preventing
   data from being saved 4. If you have a plugin or theme conflict
 *  Thread Starter [jjmena](https://wordpress.org/support/users/jjmena/)
 * (@jjmena)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-mapping-not-working/#post-13465836)
 * Thank you for that information
 * Im having trouble pulling the sign up details from wordpress to salesforce
    I
   create first and last name fields, and email and phone. I connected it using 
   the field mappings. And when I go to sign up to test it out. It doesnt pull the
   details to salesforce. There is no errors in the logs.
 *  Thread Starter [jjmena](https://wordpress.org/support/users/jjmena/)
 * (@jjmena)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-mapping-not-working/#post-13465845)
 * we are using the plug in called Sign up Sheets to allow our volunteers to sign
   up for tasks.
 *  Thread Starter [jjmena](https://wordpress.org/support/users/jjmena/)
 * (@jjmena)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-mapping-not-working/#post-13465853)
 * Screen Shot 2020-09-28 at 2.25.23 PM.png
 *  Plugin Author [Jonathan Stegall](https://wordpress.org/support/users/jonathanstegall/)
 * (@jonathanstegall)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-mapping-not-working/#post-13465896)
 * Okay, thanks.
 * 1. If you are sending data to Salesforce from WordPress, that is a push, not 
   a pull (maybe it doesn’t matter, but it helps when you’re asking for assistance).
   
   2. I can’t see your screenshot, although it may not be helpful either. Generally
   screenshots are not the issue with this plugin. 3. You didn’t answer if your 
   scheduled tasks are running correctly. 4. You should make sure you’ve set up 
   the logging correctly. See the instructions for that [here](https://github.com/MinnPost/object-sync-for-salesforce/blob/master/docs/logging.md).
   You may want to turn on debug mode so that you can see what the plugin is trying
   to do. It will create a lot of entries and most of them may not be helpful, but
   if it is trying to send data to Salesforce you’ll be able to see one or more 
   API calls directly to the Salesforce object you’re trying to save.
 * In addition, there are many third party plugins that don’t work with this plugin.
   I’m not familiar with Sign Up Sheets, so I can’t say if this is one of them, 
   but it’s possible.
 * If it doesn’t work, this plugin does have abundant developer hooks that you might
   be able to use to extend it. You can read about those [here](https://github.com/MinnPost/object-sync-for-salesforce/blob/master/docs/all-developer-hooks.md).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘WordPress mapping not working’ is closed to new replies.

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## Tags

 * [mapping](https://wordpress.org/support/topic-tag/mapping/)

 * 5 replies
 * 2 participants
 * Last reply from: [Jonathan Stegall](https://wordpress.org/support/users/jonathanstegall/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/wordpress-mapping-not-working/#post-13465896)
 * Status: resolved