Title: WordPress Meltdown
Last modified: August 21, 2016

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# WordPress Meltdown

 *  [jordantatum](https://wordpress.org/support/users/jordantatum/)
 * (@jordantatum)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-meltdown/)
 * I am having a couple of issues and am completely oblivious on how to fix them.
   I am running a Responsive Theme, but that does not seem to be the issue. I went
   to Appearance -> Customize, and all that shows up is the menu on the left side
   of the screen, none of the images on the right or any options to customize. When
   I click on Site Title or Tagline, Header Image, Colors or any options, nothing
   happens. That is my first issue.
 * The second issue I am having has to do with editing pages. I click on the page
   to edit, it takes me to that edit page, and I can edit using the visual editor.
   However, when I click on the Text (HTML) editor, again nothing happens. The same
   issue occurs when I click the Add Media button.
 * What can I do to fix these problems?

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Jeff Matson](https://wordpress.org/support/users/jeffmatson/)
 * (@jeffmatson)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-meltdown/#post-4571716)
 * Is anything produced within your server error logs when the page loads or these
   objects are clicked?
 * Have you tried another browser to see if that may be causing it?
 *  Thread Starter [jordantatum](https://wordpress.org/support/users/jordantatum/)
 * (@jordantatum)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-meltdown/#post-4571731)
 * I have tried 4 browsers, but I am not sure how to check the server error logs.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-meltdown/#post-4571735)
 * Your hosts should be able to help you accessing your site’s error logs.
 *  Thread Starter [jordantatum](https://wordpress.org/support/users/jordantatum/)
 * (@jordantatum)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-meltdown/#post-4571775)
 * I checked the server error logs and nothing is showing up.
 *  Thread Starter [jordantatum](https://wordpress.org/support/users/jordantatum/)
 * (@jordantatum)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-meltdown/#post-4571807)
 * I have now deleted all plugins and the visual editor has stopped working as well.
   I am finding this to be very frustrating.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-meltdown/#post-4571808)
 * Try re-uploading all files & folders – **except** the root wp-config.php & .htaccess
   files and the wp-content folder – from a **fresh** download of WordPress. Make
   sure that you delete the old copies of files & folder before uploading the new
   ones.
 *  [Chris Hardie](https://wordpress.org/support/users/chrishardie/)
 * (@chrishardie)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-meltdown/#post-4571809)
 * Hi – I’m sorry that you’re having these frustrating problems.
 * In case you haven’t already seen it, make sure you check out [this page with various tips for troubleshooting WordPress issues](http://codex.wordpress.org/Troubleshooting).
 * You might try switching to the default WordPress theme to see if any of the problems
   you’re experiencing are related to the theme files (or problems within those 
   files).
 * You could also try starting with a fresh copy of WordPress (perhaps in another
   web directory, if you want to try it out without messing with your current site)
   and then install some themes/plugins from the ground up to see if/when things
   stop working.
 * I hope this helps!
 * Chris
 *  [crzyhrse](https://wordpress.org/support/users/crzyhrse/)
 * (@crzyhrse)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/wordpress-meltdown/#post-4571988)
 * I was having the same exact problem just a while ago on a relatively fresh mojo
   WordPress install in a subdirectory… I followed esmi’s directions above, and 
   it seems to have fixed it….
 * Much appreciated, for both the fix and for learning that this approach can solve
   issues sometimes…
 * 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘WordPress Meltdown’ is closed to new replies.

## Tags

 * [add media](https://wordpress.org/support/topic-tag/add-media/)
 * [customize appearance](https://wordpress.org/support/topic-tag/customize-appearance/)
 * [text editor](https://wordpress.org/support/topic-tag/text-editor/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 5 participants
 * Last reply from: [crzyhrse](https://wordpress.org/support/users/crzyhrse/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/wordpress-meltdown/#post-4571988)
 * Status: not resolved

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