Title: WordPress Multisite Troubleshooting
Last modified: September 2, 2022

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# WordPress Multisite Troubleshooting

 *  Plugin Author [mlwilkerson](https://wordpress.org/support/users/mlwilkerson/)
 * (@mlwilkerson)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/wordpress-multisite-troubleshooting/)
 * For those running WordPress in multisite mode:
 * The latest release of the plugin now includes support for multisite.
 * If you’ve attempted to install a previous version of the plugin on multisite,
   it’s important that you make sure it’s all cleaned up before attempting to install
   or upgrade to the latest.
 * Though a previous version of the plugin might have seemed to work in some ways,
   it really wasn’t compatible with multisite. One side-effect of that incompatibility
   is that, unless the WordPress database is cleaned up from that previous version
   of the plugin, it’ll be in a confusing state that will result in an error when
   you try to update to the latest version of the plugin, even though that new version
   of the plugin _does_ support multisite. It just needs a chance to get going from
   a clean database situation.
 * Easy enough. Just make sure you’ve cleaned up first, _then_ install the new version.
 * A previous installation of the plugin can usually be cleaned up by deactivating
   and uninstalling it. Uninstall must be done by clicking “Delete” on the deactivated
   plugin’s entry in the plugin list in the admin dashboard. (It’s the uninstall
   part that’s most important.)
 * It may also work to install version 4.2.0, regardless of what previous version
   you tried, and then uninstall it. Counter-intuitive, perhaps, but it works because
   the uninstall process runs the database cleanup code.
 * If none of that works, there’s a Font Awesome Cleanup utility plugin available
   as a download from the [GitHub repository here](https://github.com/FortAwesome/wordpress-fontawesome/releases/tag/4.3.0).
   Instructions are there too.
    -  This topic was modified 3 years, 8 months ago by [mlwilkerson](https://wordpress.org/support/users/mlwilkerson/).
      Reason: fix link

Viewing 1 replies (of 1 total)

 *  [marbaque](https://wordpress.org/support/users/marbaque/)
 * (@marbaque)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/wordpress-multisite-troubleshooting/#post-16079779)
 * Thank you, [@mlwilkerson](https://wordpress.org/support/users/mlwilkerson/)
    
   The cleanup tool worked for me

Viewing 1 replies (of 1 total)

The topic ‘WordPress Multisite Troubleshooting’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [marbaque](https://wordpress.org/support/users/marbaque/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/wordpress-multisite-troubleshooting/#post-16079779)
 * Status: not a support question