Title: WordPress Password Reset email format error
Last modified: August 31, 2016

---

# WordPress Password Reset email format error

 *  [Dean Loh](https://wordpress.org/support/users/dean-loh/)
 * (@dean-loh)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/wordpress-password-reset-email-format-error/)
 * My server has emailing functionality disabled as a measure to prevent the server
   to be used for sending out spam mails. So I need to install 3rd party SMTP plugin
   for individual website to send out emails. At the moment I find Sendinblue promising,
   except I discovered a little glitch with the format of emails sent out from WordPress
   itself. Eg Password Reset mail without proper paragraph and missing hyperlinks.
   Screenshot: [https://www.evernote.com/l/AATsN6y0ALhFsY20ZLcTwLhy_JtcCWo5IfQ](https://www.evernote.com/l/AATsN6y0ALhFsY20ZLcTwLhy_JtcCWo5IfQ)
 * Am I the only one facing this problem? Seems like I’m the first who reported 
   this. Am eager to know if there is something else I needed to do to make this
   work. Please advise.
 * [https://wordpress.org/plugins/mailin/](https://wordpress.org/plugins/mailin/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Dean Loh](https://wordpress.org/support/users/dean-loh/)
 * (@dean-loh)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/wordpress-password-reset-email-format-error/#post-7346303)
 * Thanks for the reply. I have eventually switched to use another solution and 
   got it to work.
 * The only difference is the other plugin offers the option to use either text 
   or HTML. In my case, selecting text solves the paragraph format issue. Hope this
   will give you a clue on where to start looking for cause.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [9 years, 1 month ago](https://wordpress.org/support/topic/wordpress-password-reset-email-format-error/#post-9040201)
 * [@neeraj_slit](https://wordpress.org/support/users/neeraj_slit/) I’ve deleted
   your offer to login to your user’s site. I’m am 100% sure you mean well but please
   _never ask for credentials on these forums._
 * [http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff](http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the plugins team.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WordPress Password Reset email format error’ is closed to new replies.

 * ![](https://ps.w.org/mailin/assets/icon-256x256.png?rev=2993173)
 * [Brevo - Email, SMS, Web Push, Chat, and more.](https://wordpress.org/plugins/mailin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailin/)
 * [Active Topics](https://wordpress.org/support/plugin/mailin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailin/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/wordpress-password-reset-email-format-error/#post-9040201)
 * Status: not resolved