Title: WordPress password reset error
Last modified: December 24, 2019

---

# WordPress password reset error

 *  Resolved [Filip Van Reeth](https://wordpress.org/support/users/filipvanreethcom/)
 * (@filipvanreethcom)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/wordpress-password-reset-error/)
 * When we want to reset the page we get the following error in the logs: “{“ErrorCode”:
   300,”Message”:”Invalid ‘From’ value.”}”.
 * Looking forward to your reply.
 * Kind regards,
    Filip
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwordpress-password-reset-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Patrick Graham](https://wordpress.org/support/users/prileygraham/)
 * (@prileygraham)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/wordpress-password-reset-error/#post-12271526)
 * Hi [@filipvanreethcom](https://wordpress.org/support/users/filipvanreethcom/),
 * In the Settings page for the Postmark plugin, can you set an address there for
   the ‘Sender Email’ field, save changes, then try again? I could only reproduce
   that error if I had an empty ‘Sender Email’ field in my settings. Once I set 
   an address in the plugin Settings, the reset email was sent successfully.

Viewing 1 replies (of 1 total)

The topic ‘WordPress password reset error’ is closed to new replies.

 * ![](https://ps.w.org/postmark-approved-wordpress-plugin/assets/icon.svg?rev=2721461)
 * [ActiveCampaign Postmark for Wordpress](https://wordpress.org/plugins/postmark-approved-wordpress-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/postmark-approved-wordpress-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/postmark-approved-wordpress-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/postmark-approved-wordpress-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/postmark-approved-wordpress-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/postmark-approved-wordpress-plugin/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Patrick Graham](https://wordpress.org/support/users/prileygraham/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/wordpress-password-reset-error/#post-12271526)
 * Status: resolved