Title: WordPress thumbnail problem Last modified: August 20, 2016 --- # WordPress thumbnail problem * [CLADAX](https://wordpress.org/support/users/cladax/) * (@cladax) * [14 years, 3 months ago](https://wordpress.org/support/topic/wordpress-thumbnail-problem/) * [http://www.bestaucklandservices.com/](http://www.bestaucklandservices.com/) * Hello, * I set the featured image and can also see it in the post. But it doesn’t appear as a tumbnail when it is next to the other listings in the menu. * Also the thumbnails I set up as a category thumbnail doesn’t show up. * Instead (in both cases) it is a white box with a blue little question mark and the text goes over the place where the tumbril picture should be. * I was thinking and reading in the forum that it is a cache problem. But I already created a folder called cache and set the permissions to 777. (wp-content/cache). * I wrote the theme developer of Elist and he came to the conclusion that: * > It doesn’t work with the default theme, which means the problem is not > with > eList. It doesn’t look like WordPress is uploading your images correctly. I > would suggest opening a thread in the WordPress support forum, as this is an > error with WordPress itself and cannot be fixed via the theme. * Here is my website: * [http://www.bestaucklandservices.com/](http://www.bestaucklandservices.com/) * Who can help? * Thank you! Viewing 6 replies - 1 through 6 (of 6 total) * [Jay](https://wordpress.org/support/users/phyrax/) * (@phyrax) * [14 years, 3 months ago](https://wordpress.org/support/topic/wordpress-thumbnail-problem/#post-2621842) * If I look at your source code for the page provided, the line 163 shows that there is no source. This is most definitely a template issue. Check the template that you’re using as a static homepage and see how it’s pulling that information. * By “that information” and “source” I mean the image/featured image * Thread Starter [CLADAX](https://wordpress.org/support/users/cladax/) * (@cladax) * [14 years, 3 months ago](https://wordpress.org/support/topic/wordpress-thumbnail-problem/#post-2621843) * Template issue? You mean the theme? * “Check the template that you’re using as a static homepage and see how it’s pulling that information.” * What do you mean by that? Thank you. * [Jay](https://wordpress.org/support/users/phyrax/) * (@phyrax) * [14 years, 3 months ago](https://wordpress.org/support/topic/wordpress-thumbnail-problem/#post-2621844) * When you set your homepage, you have to have it set to a page. A “static” page. Check the layout your using. In the sidebar for that page, you’ll notice the page template it uses, that’s what you need to look at. * [Sven D.](https://wordpress.org/support/users/sven-d/) * (@sven-d) * [14 years, 3 months ago](https://wordpress.org/support/topic/wordpress-thumbnail-problem/#post-2621845) * The theme creator chose the esay way out with that answer 😉 Better of him to send you to your host, as this is not a WP problem 😀 * My guesses is: * 1. you have not set the correct path for the images 2. php does not have write access to the server 3. something else * Could you try to see if any thumbnails is created on the server at all? Also check the folder (via ftp) for any error logs that might give a clue of the problem. * If you know some PHP and you are using TimThumb as the thumb generator, then you could turn on the debug by adding this line to the top of the file, but after