Title: WordPress Update fatal php error
Last modified: August 30, 2016

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# WordPress Update fatal php error

 *  [laurencewalshhodson](https://wordpress.org/support/users/laurencewalshhodson/)
 * (@laurencewalshhodson)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/wordpress-update-fatal-php-error/)
 * Hello All,
 * I recently logged into my site hoping to take a look around and familiarize myself
   with it. My site is [here](http://www.ways2heal.com/). Someone designed and setup
   my site years ago and I had never logged in as Admin before. So, I did and was
   prompted by WordPress to update to the latest version. I thought that was a good
   idea, so I clicked update and next thing I know, it returns this error. Now, 
   I cannot log into the backend at all. Before the update, everything on my site
   looked fine and I was able to log into the back end. Now, no luck. Can anyone
   help me figure out how to access the backend or revert back to where everything
   was working? Again, this is the error I get `Fatal error: Cannot redeclare has_shortcode()(
   previously declared in /home1/lwalsh/public_html/myalternativehealer/wp-includes/
   shortcodes.php:154) in /home1/lwalsh/public_html/myalternativehealer/wp-content/
   plugins/wp-user-frontend/wpuf-functions.php on line 449` on both the url and 
   admin side. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/wordpress-update-fatal-php-error/#post-6229108)
 * the error indicate a problem caused by the ‘wp use frontend’ plugin. Connect 
   to your site files using an ftp app such as filezilla and rename the wp-frontend-
   user folder in wp-content/plugins/ to deactivate it.
 *  Thread Starter [laurencewalshhodson](https://wordpress.org/support/users/laurencewalshhodson/)
 * (@laurencewalshhodson)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/wordpress-update-fatal-php-error/#post-6229234)
 * > the error indicate a problem caused by the ‘wp use frontend’ plugin. Connect
   > to your site files using an ftp app such as filezilla and rename the wp-frontend-
   > user folder in wp-content/plugins/ to deactivate it.
 * Hi @cubecolour Thanks for your suggestion. I tried logging in via ftp and Filezilla
   returned this error: Insecure server, it does not support FTP over TLS. I tried
   connecting to ftp://www.ways2heal.com and it won’t allow it. Thanks.
 *  Moderator [cubecolour](https://wordpress.org/support/users/numeeja/)
 * (@numeeja)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/wordpress-update-fatal-php-error/#post-6229238)
 * You need to contact your hosting company for help in getting connected with filezilla.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WordPress Update fatal php error’ is closed to new replies.

## Tags

 * [php-error](https://wordpress.org/support/topic-tag/php-error/)
 * [troubleshoot](https://wordpress.org/support/topic-tag/troubleshoot/)
 * [WordPress update](https://wordpress.org/support/topic-tag/wordpress-update/)
 * [workaround](https://wordpress.org/support/topic-tag/workaround/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [cubecolour](https://wordpress.org/support/users/numeeja/)
 * Last activity: [10 years, 12 months ago](https://wordpress.org/support/topic/wordpress-update-fatal-php-error/#post-6229238)
 * Status: not resolved

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