Title: WordPress update.php error Last modified: August 30, 2016 --- # WordPress update.php error * Resolved [karljv](https://wordpress.org/support/users/karljv/) * (@karljv) * [10 years, 5 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/) * Hi * I am writing because a lot of people have been experiencing issues with wp-admin having long load times and giving an error on update.php on various lines. * (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in D:\ABC\XYZ\wp-includes\update.php on line 295 * There seems to be little information and almost no solutions to be found for this exact problem, so I am going to post my solution here. * I found out that these update.php errors were caused by curl failing with an ssl connection timeout. The problem was that curl was resolving DNS records at a really slow speed and the connection just timed out. When using Linux server, then CURL uses the /etc/resolv.conf file to look up a DNS server to use. I opened the file and replaced the DNS server IP address with 8.8.8.8, which is Googles own DNS server and the problem resolved. * WP-admin load times went from 6 seconds to an astounding 200ms which is more appropriate for the server configuration I am using. * I hope this post helps some of you tackle the immense load time while developing on WordPress. * Karl Viewing 9 replies - 1 through 9 (of 9 total) * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889627) * Another source of this error could be an out-of-date copy of OpenSSL on the server. * Thread Starter [karljv](https://wordpress.org/support/users/karljv/) * (@karljv) * [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889632) * Good input! * I also first thought that an out-of-date OpenSSL was an educated guess on what was wrong. * For information I was using a virtual machine on my OSX El Capitan, running Parallels Desktop 10. Linux Server 14.xx stable (I’m too lazy to check right now). * Right before modifying my /etc/resolv.conf file, I updated everything related to apache2, with “sudo apt-get upgrade apache2”. This also updated my OpenSSL copy, but alas no success on fixing the problem. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889635) * Just to be sure, run: `openssl version` * OpenSSL is installed by the OS, not Apache, so it’s still possible you could be running on an old version. * The current version of OpenSSL is 1.0.2e. * Thread Starter [karljv](https://wordpress.org/support/users/karljv/) * (@karljv) * [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889638) * apt-get upgrade apache2 also updates the dependancies so * “sudo apt-get upgrade openssl” * gave the response * “sudo apt-get upgrade openssl Reading package lists… Done Building dependency tree Reading state information… Done Calculating upgrade… Done openssl is already the newest version. “ * Im not a veteran linux server admin though, so take my advice with a grain fo salt 🙂 * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889642) * Just to be sure though, run `openssl version` * If I had $5 every time a server package said the latest version was 0.9.8, I’d have … well … $15, but you get the idea. 🙂 * Thread Starter [karljv](https://wordpress.org/support/users/karljv/) * (@karljv) * [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889674) * I admit my mistake * ``` "karl@ubuntu:~$ openssl version OpenSSL 1.0.1f 6 Jan 2014" ``` * But even as I was wrong on this account, it was not the problem for me, but it might be worth checking out for others. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889675) * 1.0.1 should be fine, so it was definitely the other fix. Thanks for checking! * Thread Starter [karljv](https://wordpress.org/support/users/karljv/) * (@karljv) * [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889846) * Hi again * I will update on my input. Changin resolv.conf is partially a wrong solution, since the file gets overwritten on server restart. Thus please refer to this article to correctly resolve the issue -> [http://askubuntu.com/questions/479506/override-dns-nameserver](http://askubuntu.com/questions/479506/override-dns-nameserver) * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889847) * Thanks for letting us know! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘WordPress update.php error’ is closed to new replies. ## Tags * [curl](https://wordpress.org/support/topic-tag/curl/) * [SSL](https://wordpress.org/support/topic-tag/ssl/) * [update.php](https://wordpress.org/support/topic-tag/update-php/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 2 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/wordpress-updatephp-error/#post-6889847) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics