Title: WordPress Version Unrecognizable
Last modified: November 18, 2021

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# WordPress Version Unrecognizable

 *  Resolved [robbieannd](https://wordpress.org/support/users/robbieannd/)
 * (@robbieannd)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-version-unrecognizable/)
 * After submitting my stories the Obviously team has notified me that the checks
   are not be able to run and that I need to update my WordPress Version above 5.5.
 * I am currently operating under version 5.8.2, therefore wanted to notify your
   team as there may be another glitch preventing the checks to be ran.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwordpress-version-unrecognizable%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Bethany Chobanian Lang](https://wordpress.org/support/users/mxbclang/)
 * (@mxbclang)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-version-unrecognizable/#post-15082590)
 * Hi [@robbieannd](https://wordpress.org/support/users/robbieannd/)!
 * Can you please clarify what “checks” are you referring to and what specific error
   message or issue you are seeing that indicates that they are not working?
 * We’re not able to access `wp-admin` links, but if you could share your [Site Health information](https://i.imgur.com/Rtkmsba.png)
   privately [via this form](https://forms.gle/Vzr9yBHiEMzfBN1j8) that would be 
   helpful. Thank you!
 *  Thread Starter [robbieannd](https://wordpress.org/support/users/robbieannd/)
 * (@robbieannd)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-version-unrecognizable/#post-15082655)
 * I’ve submitted the requested information via the form link provided.
 *  [Bethany Chobanian Lang](https://wordpress.org/support/users/mxbclang/)
 * (@mxbclang)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-version-unrecognizable/#post-15082665)
 * Thank you! Can you also please clarify what “checks” are you referring to and
   what specific error message or issue you are seeing that indicates that they 
   are not working?
 *  Thread Starter [robbieannd](https://wordpress.org/support/users/robbieannd/)
 * (@robbieannd)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-version-unrecognizable/#post-15083106)
 * This is the only other information I have.
 * [https://drive.google.com/file/d/1ZuhYd2yFkiz-JtnTCKuAYEg0lCwFe7m4/view?usp=sharing](https://drive.google.com/file/d/1ZuhYd2yFkiz-JtnTCKuAYEg0lCwFe7m4/view?usp=sharing)
 *  [Bethany Chobanian Lang](https://wordpress.org/support/users/mxbclang/)
 * (@mxbclang)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-version-unrecognizable/#post-15085440)
 * [@robbieannd](https://wordpress.org/support/users/robbieannd/) It sounds like
   this is specific to some work that Obviously is doing and isn’t directly related
   to Web Stories. I do see in the info that you shared that your WordPress site
   is on v5.8.2, so you will need to let Obviously know about that and ask them 
   what else you can do to make things work for whatever they are trying to do.
 * Sorry we can’t be of more assistance here. If you do have any questions about
   Web Stories, please feel free to create a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘WordPress Version Unrecognizable’ is closed to new replies.

 * ![](https://ps.w.org/web-stories/assets/icon.svg?rev=2386543)
 * [Web Stories](https://wordpress.org/plugins/web-stories/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/web-stories/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/web-stories/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/web-stories/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Bethany Chobanian Lang](https://wordpress.org/support/users/mxbclang/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-version-unrecognizable/#post-15085440)
 * Status: resolved