Title: WordPress:Error establishing a database connection
Last modified: August 20, 2016

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# WordPress:Error establishing a database connection

 *  [Ronald Reis](https://wordpress.org/support/users/ronald-reis/)
 * (@ronald-reis)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/wordpresserror-establishing-a-database-connection/)
 * The username and password information in my wp-config.php file is correct.
 * “If you’re unsure what these terms mean you should probably contact your host.
   If you still need help you can always visit the WordPress Support Forums.”
 * My host Hostpapa provider says my back up is corrupted.
 * PLEASE HELP : 3 months working on my site about piano lessons online in spanish
 * [url]http://leccionesdepiano.net[/url] and have to begin from scratch?
 * I Think W3Total Cache plugin did something. My site went down in 10 minutes on
   2013/01/05. yesterday
 * I have a back up in WP dashboard but how I can reach to it.
 * Any help. no matter if I can save something at least.
 * Thanks Ronald

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [shadez](https://wordpress.org/support/users/shadez/)
 * (@shadez)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/wordpresserror-establishing-a-database-connection/#post-3336243)
 * ftp into server:
    1. pick pics from wp-content/uploads 2. if you used a plugin
   for backup, then you may find it at wp-content/backupdb, or something.. nothing
   can be ‘stored’ on the dashboard. check which plugin you had used for DB.
 *  Thread Starter [Ronald Reis](https://wordpress.org/support/users/ronald-reis/)
 * (@ronald-reis)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/wordpresserror-establishing-a-database-connection/#post-3336305)
 * i did not use a plugin for back up. In dashboard or General Settings or Appeareance,
   I had a save/restore button. Thanks shadez for your time, something else?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WordPress:Error establishing a database connection’ is closed to new 
replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [Ronald Reis](https://wordpress.org/support/users/ronald-reis/)
 * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/wordpresserror-establishing-a-database-connection/#post-3336305)
 * Status: not resolved

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