Title: Working… Almost
Last modified: July 2, 2020

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# Working… Almost

 *  Resolved [jcgorospe](https://wordpress.org/support/users/jcgorospe/)
 * (@jcgorospe)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/working-almost/)
 * Using WP and the latest version of your plugin. I have everything working great.
   
   But… There are a few clients that their pc or browser does not get the allow 
   webcam or mic box. So they just sit there. Also having many problems with MAC
   and iPhone, same deal. They load the page but the cam or mic doesnt get turned
   on or doesnt ask. Is there a way we can force it? Or a button javascript to pop
   the window? Most (not all) PC users and android users work fine. MAC and iPhone
   is a disaster. The page is almost clean, no plugins, just logo, agora screen 
   for communication, and a link as a footer. So there are no other javascript or
   anything to break it. Can you help?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Agora.io](https://wordpress.org/support/users/agoraio/)
 * (@agoraio)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/working-almost/#post-13112501)
 * [@jcgorospe](https://wordpress.org/support/users/jcgorospe/),
 * Thank you for your interest in the Agora Video for WordPress plugin, and we are
   really sorry to hear that you are having issues with browser camera permissions.
 * When using the video camera and microphone devices in a browser, the browser 
   requires that you use a secure (HTTPS) connection in order to request camera/
   mic access, otherwise the prompt will not appear.
 * With regard to iPhone and iOS devices, Safari is the only browser that supports
   WebRTC as Apple has chosen to limit this functionality to Safari at this time.
   
   for a full list of supported browsers see the Agora documentation ([https://docs.agora.io/en/faq/browser_support](https://docs.agora.io/en/faq/browser_support)).
 * If you continue to run into issues, we invite you to join the Agora RTE Dev Community
   Slack and post in the #wordpress-help-me channel and our team will be happy to
   help you with any remaining questions you may have.

Viewing 1 replies (of 1 total)

The topic ‘Working… Almost’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-agora-io_321683.svg)
 * [Agora Video for WordPress](https://wordpress.org/plugins/wp-agora-io/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-agora-io/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-agora-io/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-agora-io/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-agora-io/unresolved/)
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## Tags

 * [agora](https://wordpress.org/support/topic-tag/agora/)
 * [iphone](https://wordpress.org/support/topic-tag/iphone/)
 * [mac](https://wordpress.org/support/topic-tag/mac/)

 * 1 reply
 * 2 participants
 * Last reply from: [Agora.io](https://wordpress.org/support/users/agoraio/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/working-almost/#post-13112501)
 * Status: resolved