Title: Works, Needs Basic Improvements
Last modified: January 18, 2024

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# Works, Needs Basic Improvements

 *  [CreationNation](https://wordpress.org/support/users/creationnation/)
 * (@creationnation)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/works-needs-basic-improvements/)
 * I’ve been using this plugin for about 6 months so far, and you really have to
   spend time with it to learn the nuances of how it works when maintaining product
   syncing between Square and Woo. I use it to control the inventory/products so
   they are in sync between my brick & mortar store and my Woo online store. I have
   over 2,000 products so it’s a lot of work…
   The plugin _works_ (again, spend time
   and learn it’s nuances), BUT, it could use some basic much needed improvements:**
   1) **Please build in a **selective sync** ability (for new products, and for 
   updating products). When you have a lot of products (whether it’s 100 or 1,000
   +), you have to wait for it to parse through the entireeeeee product line as 
   it looks for new and/or updated products. Depending on your server, it can take
   up way too long, and I mean way too long. For me it’s a 45 minute process when
   syncing new products in (and that’s without checking the “updated products as
   well” button. If not a selective sync – at least have a button on the Woo side
   that allows a individual product sync, and when running “sync new products”, 
   let us not have to sit through the entire product wait time until it gets to 
   the end and adds the new ones. Have it only look from a certain date forward?**
   2) **Please use **some sort of secondary ID/key**, or index 2 fields, or something**
   other than just relying on the SKU** when determining the sync connection between
   Square and Woo for a product. **PLEASE.** I’ll give you a real world example 
   that plagues me constantly. I have certain products that I manually add to Square,
   and some that are auto-imported into Square from wholesale marketplaces (Faire
   dot com for example). Awesome, but… Faire uses product codes, not barcode skus.
   So, if I have run a sync before updating to the barcode sku (happens all the 
   time, I constantly have new products coming in), and then at some point I update
   the sku – it breaks the connection between the product and it causes me a lot
   of headaches. I have some suppliers that change the barcode numbers on same products,
   which breaks the connection. I can’t keep up. Please use some other way to keep
   the connection between Square/Woo in addition to just using the sku, that way
   if a sku changes, it can change that field with the product syncing as well.These
   2 changes alone would bump my 3 star to a 5 star.

Viewing 1 replies (of 1 total)

 *  [Douglas I. a11n](https://wordpress.org/support/users/imodouglas/)
 * (@imodouglas)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/works-needs-basic-improvements/#post-17365671)
 * Hi [@creationnation](https://wordpress.org/support/users/creationnation/), thank
   you for the review.
 * Your concerns are indeed valid and it looks like others feel the same way about
   your selective sync point. You can see that in this [feature request](https://woo.com/feature-request/square-selective-sync/#).
   I recommend adding your vote it to help our developers know that this feature
   is needed by more people.
 * Regarding the second point about using some sort of secondary ID/key to sync 
   square products besides SKUs, I was not able to find an open feature request 
   for this. I recommend opening [a new feature request](https://woo.com/feature-requests/square/#)
   for it so our developers can have this in their development plan.
 * We are always happy to receive feedback as they help us improve the product and
   make it meet the needs of more merchants.

Viewing 1 replies (of 1 total)

The topic ‘Works, Needs Basic Improvements’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Douglas I. a11n](https://wordpress.org/support/users/imodouglas/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/works-needs-basic-improvements/#post-17365671)