Title: wp-admin locked
Last modified: May 17, 2019

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# wp-admin locked

 *  Resolved [Carin](https://wordpress.org/support/users/sparksfreebies/)
 * (@sparksfreebies)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/)
 * We had the same problem with wp-admin being inaccessible, renamed plugin and 
   we can, I was able to update the plugin while inactive, but same problem.

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11543257)
 * [@sparksfreebies](https://wordpress.org/support/users/sparksfreebies/) can you
   provide some more detail of what you’re meaning by this or what you’re seeing
   when locked out?
 * Extra information: was this in conjunction with possibly updating to version 
   1.5.3 which we released yesterday? or had you not gotten to that point yet?
 *  [beyondreservations](https://wordpress.org/support/users/beyondreservations/)
 * (@beyondreservations)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11548264)
 * I’m having the same problem. When I go to my site and the admin login I’m receiving
   the errors below.
 * Warning: include(/home/beyondre/public_html/beyondreservations.us/wp-content/
   plugins/constant-contact-forms/vendor/composer/../webdevstudios/wds-shortcodes/
   vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.php): failed to
   open stream: No such file or directory in /home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/wordpress-popup/vendor/composer/ClassLoader.php on line
   444
 * Warning: include(): Failed opening ‘/home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/constant-contact-forms/vendor/composer/../webdevstudios/
   wds-shortcodes/vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.
   php’ for inclusion (include_path=’.:/usr/local/php71/pear’) in /home/beyondre/
   public_html/beyondreservations.us/wp-content/plugins/wordpress-popup/vendor/composer/
   ClassLoader.php on line 444
 * Warning: include(/home/beyondre/public_html/beyondreservations.us/wp-content/
   plugins/constant-contact-forms/vendor/composer/../webdevstudios/wds-shortcodes/
   vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.php): failed to
   open stream: No such file or directory in /home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/wordpress-popup/vendor/composer/ClassLoader.php on line
   444
 * Warning: include(): Failed opening ‘/home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/constant-contact-forms/vendor/composer/../webdevstudios/
   wds-shortcodes/vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.
   php’ for inclusion (include_path=’.:/usr/local/php71/pear’) in /home/beyondre/
   public_html/beyondreservations.us/wp-content/plugins/wordpress-popup/vendor/composer/
   ClassLoader.php on line 444
 * Warning: include(/home/beyondre/public_html/beyondreservations.us/wp-content/
   plugins/constant-contact-forms/vendor/composer/../webdevstudios/wds-shortcodes/
   vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.php): failed to
   open stream: No such file or directory in /home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/wordpress-popup/vendor/composer/ClassLoader.php on line
   444
 * Warning: include(): Failed opening ‘/home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/constant-contact-forms/vendor/composer/../webdevstudios/
   wds-shortcodes/vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.
   php’ for inclusion (include_path=’.:/usr/local/php71/pear’) in /home/beyondre/
   public_html/beyondreservations.us/wp-content/plugins/wordpress-popup/vendor/composer/
   ClassLoader.php on line 444
 * Warning: include(/home/beyondre/public_html/beyondreservations.us/wp-content/
   plugins/constant-contact-forms/vendor/composer/../webdevstudios/wds-shortcodes/
   vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.php): failed to
   open stream: No such file or directory in /home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/wordpress-popup/vendor/composer/ClassLoader.php on line
   444
 * Warning: include(): Failed opening ‘/home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/constant-contact-forms/vendor/composer/../webdevstudios/
   wds-shortcodes/vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.
   php’ for inclusion (include_path=’.:/usr/local/php71/pear’) in /home/beyondre/
   public_html/beyondreservations.us/wp-content/plugins/wordpress-popup/vendor/composer/
   ClassLoader.php on line 444
 * Warning: include(/home/beyondre/public_html/beyondreservations.us/wp-content/
   plugins/constant-contact-forms/vendor/composer/../webdevstudios/wds-shortcodes/
   vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.php): failed to
   open stream: No such file or directory in /home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/wordpress-popup/vendor/composer/ClassLoader.php on line
   444
 * Warning: include(): Failed opening ‘/home/beyondre/public_html/beyondreservations.
   us/wp-content/plugins/constant-contact-forms/vendor/composer/../webdevstudios/
   wds-shortcodes/vendor/tgmpa/tgm-plugin-activation/class-tgm-plugin-activation.
   php’ for inclusion (include_path=’.:/usr/local/php71/pear’) in /home/beyondre/
   public_html/beyondreservations.us/wp-content/plugins/wordpress-popup/vendor/composer/
   ClassLoader.php on line 444
 *  Thread Starter [Carin](https://wordpress.org/support/users/sparksfreebies/)
 * (@sparksfreebies)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11548889)
 * updated to Version 1.5.3, we cannot login to wordpress admin when the plugin 
   is activated, I can’t remember the exact error message on wp-admin, something
   about contact admin, problem with site, its a wordpress error page, and there
   is no place to login
 *  Thread Starter [Carin](https://wordpress.org/support/users/sparksfreebies/)
 * (@sparksfreebies)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11548893)
 * I found the error, it was , The site is experiencing technical difficulties Please
   check your site admin email inbox for instructions
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11549091)
 * [@sparksfreebies](https://wordpress.org/support/users/sparksfreebies/) was this
   update with a brand new download/install from WordPress.org? Asking because we
   pushed up extra changes that are meant to address this, without bumping the version
   number.
 * What does the email say that got sent?
 *  Thread Starter [Carin](https://wordpress.org/support/users/sparksfreebies/)
 * (@sparksfreebies)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11551448)
 * So I should delete plugin , download the latest and reinstall? I updated while
   inactive before to latest version.
 * We got an email and thought it was spam! This is the error detailed:
    Error Details
   > ============= > An error of type E_ERROR was caused in line 49 of the file 
   > /home/nsjdslok/public_html/wp-content/plugins/constant-contact-forms/vendor/
   guzzlehttp/guzzle/src/Exception/RequestException.php. > Error message: Uncaught
   GuzzleHttp\Ring\Exception\ConnectException: > cURL error 7: Failed to connect
   to api.constantcontact.com port 443: > Connection timed out in > /home/nsjdslok/
   public_html/wp-content/plugins/constant-contact-forms/vendor/guzzlehttp/ringphp/
   src/Client/CurlFactory.php:126 > Stack trace: > #0 > /home/nsjdslok/public_html/
   wp-content/plugins/constant-contact-forms/vendor/guzzlehttp/ringphp/src/Client/
   CurlFactory.php(91): > GuzzleHttp\Ring\Client\CurlFactory::createErrorResponse(
   Array, Array, > Array) > #1 > /home/nsjdslok/public_html/wp-content/plugins/constant-
   contact-forms/vendor/guzzlehttp/ringphp/src/Client/CurlHandler.php(96): > GuzzleHttp\
   Ring\Client\CurlFactory::createResponse(Array, Array, > Array, Array, Resource
   id #781) > #2 > /home/nsjdslok/public_html/wp-content/plugins/constant-contact-
   forms/vendor/guzzlehttp/ringphp/src/Client/CurlHandler.php(68): > GuzzleHttp\
   Ring\Client\CurlHandler->_invokeAsArray(Array) > #3 > /home/nsjdslok/public_html/
   wp-content/plugins/constant-contact-forms/vendor/guzzlehttp/ringphp/src/Client/
   Middlewa
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11551616)
 * Ahh. That error is different than the one we were perhaps anticipating seeing
   with regards to the 1.5.3 release. It’s also one that wouldn’t be resolved by
   re-downloading the plugin. Our apologies for mixing things up there.
 * For that error, it’s a case of your hosting server is having trouble connecting
   to our website for API communication. Your hosting support may be able to help
   more with that one, to see what sort of bottlenecks may be in place preventing
   communication.
 *  Thread Starter [Carin](https://wordpress.org/support/users/sparksfreebies/)
 * (@sparksfreebies)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11565357)
 * Hosting said: See if there are any IP addresses we need to unblock from the server,
   or ports that are required to be open on this shared server. Keep in mind if 
   it’s a port we need to open, there is a big chance we will not be able to do 
   so as it’s a shared server environment, also any other information from that 
   plugin dev. regarding what we need to check in relation to ‘bottlenecks’ will
   help as well.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11566738)
 * Let us check on that for any sort of ports and IP addresses to whitelist so that
   we can pass that information back along to you. Thanks
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11566765)
 * Please pass this information along, when you have a moment.
 * [https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5800-whitelisting-constant-contact-website-with-your-security-program?lang=en_US](https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5800-whitelisting-constant-contact-website-with-your-security-program?lang=en_US)

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘wp-admin locked’ is closed to new replies.

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 * 10 replies
 * 3 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/wp-admin-locked/#post-11566765)
 * Status: resolved