Title: WP Admin Password Reset Issue
Last modified: August 20, 2016

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# WP Admin Password Reset Issue

 *  [stemcpt](https://wordpress.org/support/users/stemcpt/)
 * (@stemcpt)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/wp-admin-password-reset-issue/)
 * Hi all,
 * Am a relative newbie to WP and new to this forum. I am having a problem logging
   into my WP site admin? Have been trying all day.
 * I can get to the u/n and p/w login part but when I click enter am immediately
   taken to ‘I must reset my password’ and may ‘not re-use old passwords’, enter
   my new password below, then once more to confirm. If I enter a new 12 digit password
   as required it just takes me to the site and not into the admin section of the
   site, so basically I can’t get in.
 * My concern is maybe have inherited some form of virus although dont quite know
   how, I use a mac and nothing untoward has happened. However, I did install a 
   couple of security plugins on this site, login lock and one or two more, and 
   am reluctant to keep entering passwords so basically – as the site / domain is
   relatively new, how can I wipe it and start afresh ensuring all plugins etc are
   eradicated and I can just do a new WP install theme etc from there.
 * Please help 🙂 !
 * Steve

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [14 years, 7 months ago](https://wordpress.org/support/topic/wp-admin-password-reset-issue/#post-2371699)
 * WordPress doesn’t have any such rules to not let you re-use old passwords, this
   is caused by a plugin on your site.
 * Go in via FTP and rename the plugins folder to turn them all off. THEN reset 
   your password. Then turn the plugins back on till you find out which one is an
   idiot.
 *  Thread Starter [stemcpt](https://wordpress.org/support/users/stemcpt/)
 * (@stemcpt)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/wp-admin-password-reset-issue/#post-2371712)
 * Hiya,
 * Thank you for your advice much appreciated 🙂
 * Steve

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WP Admin Password Reset Issue’ is closed to new replies.

## Tags

 * [wp-admin](https://wordpress.org/support/topic-tag/wp-admin/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [stemcpt](https://wordpress.org/support/users/stemcpt/)
 * Last activity: [14 years, 7 months ago](https://wordpress.org/support/topic/wp-admin-password-reset-issue/#post-2371712)
 * Status: not resolved

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