Title: /wp-admin/install.php opens a blank page
Last modified: August 19, 2016

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# /wp-admin/install.php opens a blank page

 *  [kufloyd](https://wordpress.org/support/users/kufloyd/)
 * (@kufloyd)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/)
 * Hi,
 * I just followed the 5 steps to install WordPress on my hosting provider’s web
   server. I created a database and added a user from my c-panel by going to MySQL
   databases.
 * I manually edited wp-config.php to put in all the relevant info and uploaded 
   all files to the server in the root directory (under /public_html)
 * I then went to my website.com/wp-admin/install.php (in Firefox), expecting to
   see an install page but all I get is a blank page.
 * Any idea why?
 * Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [kufloyd](https://wordpress.org/support/users/kufloyd/)
 * (@kufloyd)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/#post-1141453)
 * bump…thanks
 *  Thread Starter [kufloyd](https://wordpress.org/support/users/kufloyd/)
 * (@kufloyd)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/#post-1141456)
 * Here’s the access error log:
 * PHP Warning: main(/hermes/bosweb/web177/b1777/sl.a-panegy/public_html/wp-load.
   php) [[function.main](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/function.main?output_format=md)]:
   failed to open stream: No such file or directory in /hermes/bosweb/web177/b1777/
   sl.a-panegy/public_html/wp-admin/install.php on line 18
 * PHP Fatal error: main() [[function.require](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/function.require?output_format=md)]:
   Failed opening required ‘/hermes/bosweb/web177/b1777/sl.a-panegy/public_html/
   wp-load.php’ (include_path=’.:/usr/local/lib/php-4.4.7/lib/php’) in /hermes/bosweb/
   web177/b1777/sl.a-panegy/public_html/wp-admin/install.php on line 18
 *  [figaro](https://wordpress.org/support/users/figaro/)
 * (@figaro)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/#post-1141457)
 * Take a look at the video in the following post with step-by-step directions on
   installing WordPress via Cpanel.
 * [http://educhalk.org/blog/?p=1](http://educhalk.org/blog/?p=1)
 *  Thread Starter [kufloyd](https://wordpress.org/support/users/kufloyd/)
 * (@kufloyd)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/#post-1141460)
 * Thanks! That’s a really helpful video. One thing I noticed is that you have a
   php.ini in your public_html. I don’t. I’m guessing that’s necessary for WP? If
   so, how do I get that file?
 *  [figaro](https://wordpress.org/support/users/figaro/)
 * (@figaro)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/#post-1141474)
 * No, it’s not necessary…I created that on an account I have with Bluehost and 
   included the php.ini to increase the max file upload size.
 *  [sandeep-tete](https://wordpress.org/support/users/sandeep-tete/)
 * (@sandeep-tete)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/#post-1141683)
 * Hello,
    I’ve this same problem, though i can login through ‘techufo.com/wp-login’,
   i am unable to see the wp-admin dashboard, all i can get is a blank page…i was
   suggested for that php.ini file to add some memory limit which i can’t find on
   my server..how to get that….?
 *  [htmmel](https://wordpress.org/support/users/htmmel/)
 * (@htmmel)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/#post-1141686)
 * Can anyone else help resolve this issue? I believe my WP files are all loaded
   correctly on my server in my Public_html directory; but I have the same problem
   as Kufloyd does where after I load to my server, I can’t access the WP-Admin 
   install panel in my web browser; instead I get this error on the page:
 * Warning: require_once(/home/htmmel/public_html//wp-includes/classes.php) [function.
   require-once]: failed to open stream: No such file or directory in /home/htmmel/
   public_html/wp-load.php on line 46

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘/wp-admin/install.php opens a blank page’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 7 replies
 * 4 participants
 * Last reply from: [htmmel](https://wordpress.org/support/users/htmmel/)
 * Last activity: [16 years, 2 months ago](https://wordpress.org/support/topic/wp-admininstallphp-opens-a-blank-page/#post-1141686)
 * Status: not resolved

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