Hi,
We have css there to hide it. Seems like your website is still loading old css files or serving cache files.
Please clear cache of your cache / minify plugin if you are using any.
Thanks
Hi, I purged and even deactivated the cache. On some pages, it still shows the alternate email. Example:
https://www.rickli-ag.ch/kontakt/
any idea?
Regards
Martin
I found the problem. There was a conflict with a style of the theme:
.hentry { position: relative; margin-bottom: 60px; font-size: 16px; line-height: 1.7; z-index: 10; }
I needed to remove the “position:relative”, which also hides your new fields. I don’t know why it conflicts with yours. Maybe you know more about that.
Regards
Martin
Hi,
I have exactly the same problem on over 70 websites.
They all use the “Hueman Pro” theme.
I’ve tried clearing the cache, but the problem isn’t solved.
For now, the only way I’ve found to hide this extra field is to add the following CSS class:
#altEmail_container {display:none}
But it would be nice if this problem could be solved in a future update.
Best regards,
Bertrand
I have the same problem on my sites. They all run with the “Astra Theme”.
Best regards,
Hektor
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This reply was modified 2 years, 6 months ago by
hektorpia.
“We have css there to hide it”.
Ok, works – but an update from your part is highly appreciated 😉
Hi,
Please update to 2.1.8. It will fix field visiblity issue.
Also, please be sure to remove display:none css that was used a quick hack before.
Thanks
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This reply was modified 2 years, 6 months ago by
Dnesscarkey.
Thread Starter
Petra
(@jdiezn8d)
Perfect! Thanks for you quick fix 🙂