• Resolved Jeremy Launder

    (@jlaunder)


    I’m using CleanTalk on a multisite install and have errors in the log like the one below for some sites (but not all).

    2023/03/23 04:00:17 [error] 4319#4319: *930 FastCGI sent in stderr: “PHP message: WordPress database error Table ‘ohmyhi.wp_229_cleantalk_no_cookie_data’ doesn’t exist for query SELECT *

    FROM wp_229_cleantalk_no_cookie_data

    WHERE id = ‘6d74bfca971e1777ce6662e3451fdd5e2f0fd538a2d0ea87b14792eac3c68bd5’; made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘wp-includes/template-canvas.php’), wp_head, do_action(‘wp_head’), WP_Hook->do_action, WP_Hook->apply_filters, Cleantalk\ApbctWP\Localize\LocalizeHandler::handle, Cleantalk\ApbctWP\Localize\CtPublicLocalize::getCode, Cleantalk\ApbctWP\Localize\CtPublicLocalize::getData, Cleantalk\ApbctWP\Variables\NoCookie::preloadForScripts” while reading response header from upstream, client: 72.207.86.34, server: staging.ohmyhi.com, request: “GET /template-gb/ HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php8.0-fpm-ohmyhi.sock:”, host: “staging.ohmyhi.com:24867”

    I updated to the latest version 6.6 and still have the issue. I first had the Set Cookies setting set to Auto, but saw in the latest version it recommends the setting be Off so I changed it to Off, but still have the issue. I went into phpMyAdmin and confirmed that the table in the error and site referenced above does not exist. The cleantalk_no_cookie_data table does exist for some sites on the network, though.

    How can I fix this error?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    Further investigations require some of your personal data.
    Please, open a ticket in our private support system:
    https://cleantalk.org/my/support/open

    Please, paste the link to this topic, so we can identify you quickly.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WP Database Error cleantalk_no_cookie_data doesn’t exist’ is closed to new replies.