Title: WP File Manager Problem
Last modified: February 26, 2022

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# WP File Manager Problem

 *  Resolved [rickgravelin](https://wordpress.org/support/users/rickgravelin/)
 * (@rickgravelin)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/wp-file-manager-problem-2/)
 * When I do a site backup, I usually check the data base and all other stuf to 
   the right. I Start the backup and it runs forever, never indicating it is finished
   until I back-arrow to last screen. reenter, look at the log and it says the backup
   completed normally about the same as I got the Data base backup was complete.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwp-file-manager-problem-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [file manager support](https://wordpress.org/support/users/filemanagersupport/)
 * (@filemanagersupport)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/wp-file-manager-problem-2/#post-15409721)
 * Hey [@rickgravelin](https://wordpress.org/support/users/rickgravelin/)
 * Apologies for the inconvenience.
 * Please send us a support ticket with the screenshots by using this link [https://filemanagerpro.io/contact](https://filemanagerpro.io/contact)
   by attaching the screenshot.
 * We will be able to better assist you with your issue by setting up a call.
 * Rgds,`
 *  [file manager support](https://wordpress.org/support/users/filemanagersupport/)
 * (@filemanagersupport)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/wp-file-manager-problem-2/#post-15413676)
 * Hey [@rickgravelin](https://wordpress.org/support/users/rickgravelin/)
 * Thanks for being patient.
 * Please share the logs for the backup you created. You can find logs in WP File
   Manager > Backup/Restore and click on the view log button of the last backup 
   you created and have the issue.
 * Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WP File Manager Problem’ is closed to new replies.

 * ![](https://ps.w.org/wp-file-manager/assets/icon-128x128.png?rev=2491299)
 * [File Manager](https://wordpress.org/plugins/wp-file-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-file-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-file-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-file-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-file-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-file-manager/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [file manager support](https://wordpress.org/support/users/filemanagersupport/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/wp-file-manager-problem-2/#post-15413676)
 * Status: resolved