Title: WP Optimize Issue
Last modified: July 10, 2024

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# WP Optimize Issue

 *  Resolved [redandwhite](https://wordpress.org/support/users/redandwhite/)
 * (@redandwhite)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/wp-optimize-issue/)
 * **Here is the issue:**

Viewing 1 replies (of 1 total)

 *  [wpmansour](https://wordpress.org/support/users/wpmansour/)
 * (@wpmansour)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/wp-optimize-issue/#post-17881722)
 * Thank you for sharing the detailed video of your issue. It looks like WP-Optimize
   is taking a long time to process the images. From the video, I noticed you have
   Wordfence firewall installed, and it’s possible that it is blocking the external
   service API requests that WP-Optimize uses for image compression. WP-Optimize
   relies on the reSmush.it API for this purpose.
 * To resolve this, you can try whitelisting the reSmush.it API in Wordfence. Go
   to “Firewall” -> “All Firewall Options” in Wordfence. Scroll down to “Advanced
   Firewall Options” and add `https://api.resmush.it` to the whitelist. You can 
   find more details about this process in the [reSmush.it API documentation](https://resmush.it/api/).
 * If whitelisting doesn’t help, try temporarily disabling Wordfence to see if the
   image compression process completes without the firewall enabled. You can do 
   this by going to “Wordfence” -> “Firewall”, clicking on “Manage Firewall”, and
   then disabling it. This will help determine if the firewall is indeed the source
   of the issue.
 * After performing these steps, try running the image compression again. If it 
   works with Wordfence disabled, then it confirms that the firewall was blocking
   the API requests. You can then adjust the firewall settings to allow the necessary
   API calls. If the issue persists even after whitelisting, please drop a message
   at [reSmush.it Contact](https://resmush.it/contact/) and share the ticket ID 
   with us for follow-ups. Let me know how it goes, and if you need further assistance,
   I’m here to help!

Viewing 1 replies (of 1 total)

The topic ‘WP Optimize Issue’ is closed to new replies.

 * ![](https://ps.w.org/wp-optimize/assets/icon-256x256.png?rev=1552899)
 * [WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance](https://wordpress.org/plugins/wp-optimize/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-optimize/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-optimize/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-optimize/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-optimize/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-optimize/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [wpmansour](https://wordpress.org/support/users/wpmansour/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/wp-optimize-issue/#post-17881722)
 * Status: resolved