Title: WP Panel Admin
Last modified: February 28, 2018

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# WP Panel Admin

 *  [jcapital2018](https://wordpress.org/support/users/jcapital2018/)
 * (@jcapital2018)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/wp-panel-admin/)
 * Hi,
 * I can´t access to my WP Admin. I have already talked with my hosting (Gdaddy)
   and from their side everything is working:
 * 1- IP reached
    2- Hosting is currently working
 * It seems to be a problem from WP side as I can´t access to my WP Admin.
 * Can anyone help me out please?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwp-panel-admin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/wp-panel-admin/#post-10023740)
 * According to securi, your site appears to be using IP blocking & only allowing
   access via a whitelist. I suggest you (or your hosts) disable that IP blocking
   and test the site again.
 *  Thread Starter [jcapital2018](https://wordpress.org/support/users/jcapital2018/)
 * (@jcapital2018)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/wp-panel-admin/#post-10023909)
 * Hi [@esmi](https://wordpress.org/support/users/esmi/),
 * Im currently on the phone with GDaddy guys and they are fully sure that J Capital
   IP is not blocked. Can we understand where have you checked J CAPITAL´s IP blocked?
   If I access to: [https://mxtoolbox.com/SuperTool.aspx?action=mx%3awww.jcapitalpartners.es&run=toolpage#](https://mxtoolbox.com/SuperTool.aspx?action=mx%3awww.jcapitalpartners.es&run=toolpage#)
 * There is no record of J CAPITAL´s IP been blocked.
 * In addition if I access to my hosting I can check that my IP is not blocked. 
   The web has been created in WP not in Gdaddy
 * How can I access to my WP Admin?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/wp-panel-admin/#post-10023941)
 * [https://sitecheck.sucuri.net/results/www.jcapitalpartners.es/wp-admin](https://sitecheck.sucuri.net/results/www.jcapitalpartners.es/wp-admin)
 *  Thread Starter [jcapital2018](https://wordpress.org/support/users/jcapital2018/)
 * (@jcapital2018)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/wp-panel-admin/#post-10023997)
 * [@esmi](https://wordpress.org/support/users/esmi/),
 * Thanks for the info.
 * I see that the IP on securi is 82.158.76.7 but mine in the hosting is 160.153.162.194
   for the following url: [http://www.jcapitalpartners.es](http://www.jcapitalpartners.es)
 * Why?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/wp-panel-admin/#post-10024373)
 * The IP being reported is your computer’s/ISP’s IP – not the IP of your site.
 *  Thread Starter [jcapital2018](https://wordpress.org/support/users/jcapital2018/)
 * (@jcapital2018)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/wp-panel-admin/#post-10025027)
 * [@esmi](https://wordpress.org/support/users/esmi/),
 * Can´t be true as we are using several computers/locations and appears the same
   error.
 * Is there any customer service where i can reach? I need a solution ASAP.
 * Thanks,

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘WP Panel Admin’ is closed to new replies.

## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)
 * [wp-admin](https://wordpress.org/support/topic-tag/wp-admin/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 2 participants
 * Last reply from: [jcapital2018](https://wordpress.org/support/users/jcapital2018/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/wp-panel-admin/#post-10025027)
 * Status: not resolved

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