Title: WP SMTP Plugin issue
Last modified: March 19, 2021

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# WP SMTP Plugin issue

 *  Resolved [chrispinto](https://wordpress.org/support/users/chrispinto/)
 * (@chrispinto)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wp-smtp-plugin-issue-3/)
 * Hello Team,
 * One of our website went down because of the following error –
 * `Fatal error: Uncaught RuntimeException: Error saving action: Error saving action:
   Table '<sitename>.wp_actionscheduler_actions' doesn't exist in /var/www/html/
   wordpress/<sitename>/wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-
   scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace:#
   0 /var/www/html/wordpress/<site_name>/wp-content/plugins/wp-mail-smtp/vendor/
   woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.
   php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action),
   NULL) #1 /var/www/html/wordpress/<sitename>/wp-content/plugins/wp-mail-smtp/vendor/
   woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): 
   ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /
   var/www/html/wordpress/<sitename>/wp-content/plugins/wp-mail-smtp/vendor/woocommerce/
   action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory-
   >store(Object(ActionScheduler_Act in /var/www/html/wordpress/<sitename>/wp-content/
   plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.
   php on line 44`
 * As per the official documentation the issue was noticed after version 2.1.1 but
   in our case, the plugin was already on the higher version (2.5.1) before it was
   upgraded to 2.6.0 a week before. Also, the site was running fine before the upgrade
   and for a week after the upgrade.
 * Also, confirming from the DB backups, the Action Scheduler tables did not exists
   before the upgrade as well.
 * The issue was resolved after creating the Action Scheduler Tables.
 * I’m trying to understand why the issue was not noticed earlier before the upgrade
   or atleast right after the upgrade.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [tyler0001](https://wordpress.org/support/users/tyler0001/)
 * (@tyler0001)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wp-smtp-plugin-issue-3/#post-14214460)
 * I’m having the same problem.
 * The guide to adding the missing tables did not work for me: [https://wpmailsmtp.com/docs/how-to-troubleshoot-action-scheduler-issues-wp-mail-smtp-2-1-1/](https://wpmailsmtp.com/docs/how-to-troubleshoot-action-scheduler-issues-wp-mail-smtp-2-1-1/)
 * After installing Action Scheduler, the tab never appeared in the ‘Tools’ menu
   WP Admin UI.
 * I’m still trying to fix it. Also I don’t use WooCommerce so I’m not sure what
   kind of code is even running here or why it is needed.
    -  This reply was modified 5 years, 2 months ago by [tyler0001](https://wordpress.org/support/users/tyler0001/).
      Reason: added docs link
    -  This reply was modified 5 years, 2 months ago by [tyler0001](https://wordpress.org/support/users/tyler0001/).
      Reason: added note about woocommerce
 *  [tyler0001](https://wordpress.org/support/users/tyler0001/)
 * (@tyler0001)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wp-smtp-plugin-issue-3/#post-14217694)
 * This post helped me: [https://wordpress.org/support/topic/last-update-crush-my-site/#post-14070903](https://wordpress.org/support/topic/last-update-crush-my-site/#post-14070903)
 * After deleting these 2 options from the wp_options table, it seems that the Action
   Scheduler was able to run:
 * `schema-ActionScheduler_StoreSchema`
    `schema-ActionScheduler_LoggerSchema`
 * Also, since the Action Scheduler menu item wasn’t appearing for me, you can navigate
   directly to the page in WP Admin:
    <site-url>/wp-admin/tools.php?page=action-
   scheduler
 *  [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * (@sanzeeb3)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wp-smtp-plugin-issue-3/#post-14221987)
 * Hi [@tyler0001](https://wordpress.org/support/users/tyler0001/),
 * Thanks for sharing the details! Yes, those options should be cleared if the tables
   are not being created. Some plugins tend to remove the native Action Scheduler
   menu and add their own menu on their settings page.
 * Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WP SMTP Plugin issue’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/wp-smtp-plugin-issue-3/#post-14221987)
 * Status: resolved