Title: WP Statistic Plugin doesn’t work correctly
Last modified: September 25, 2024

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# WP Statistic Plugin doesn’t work correctly

 *  Resolved [suomi82](https://wordpress.org/support/users/suomi82/)
 * (@suomi82)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/wp-statistic-plugin-doesnt-work-correctly/)
 * Hello everybody!
 * Since the last Update of WP Statistics, the plugin doesn’t count correctly any
   more. Normally I had round about 250 visitors per day, but now it onlny counts
   round about 30 per day.
 * And what also doesn’t work is the widget of the “referrals from search engines”.
   The window is totally empy for weeks now! Only when I switch to the current day,
   there will be shown some data. But all other dates doesn’t work. There is only
   an empty window.
 * Please note: I am totally sure, that this error has nothing to do with any other
   wordpress plugin, because also when I deactivate all plugins and activate only
   wp statistics, the window of the “referrals from search engines” stays empty.
   But another statistics plugin I use count the visits from search engines. So 
   this must be a bug in the software of wp statistics itself.
 * Could you please give me a feedback to my problem? How can I solve it? Or are
   you preparing any update to fix this?
 * Greetings Finntastic
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwp-statistic-plugin-doesnt-work-correctly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Matthew](https://wordpress.org/support/users/mhdizmni/)
 * (@mhdizmni)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/wp-statistic-plugin-doesnt-work-correctly/#post-18038241)
 * Hi [@suomi82](https://wordpress.org/support/users/suomi82/),
 * Thank you for opening the thread!
 * Could you please send us a copy of your Site Health information? You can find
   it by going to Tools > Site Health > Info and clicking on “Copy site info to 
   clipboard”.
 * Regarding the referral issue, we are aware of the problem, and our team has already
   begun investigating it. I will make sure to update you as soon as we have a resolution.
 * Thank you for your cooperation and patience!
 * Best regards
 *  Thread Starter [suomi82](https://wordpress.org/support/users/suomi82/)
 * (@suomi82)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/wp-statistic-plugin-doesnt-work-correctly/#post-18039292)
 * Hi there,
 * thank you for your answer. Then I think, I will wait for the next plugin-update.
 * Let’s see, if the update will solves not only the “referrals from search engines
   error” but also the counting error.
 * If the plugin still doesn’t count right, I will tell you and we can then investigate
   further.
 * Thanks and greetings 
   Finntastic
 *  [Matthew](https://wordpress.org/support/users/mhdizmni/)
 * (@mhdizmni)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/wp-statistic-plugin-doesnt-work-correctly/#post-18049381)
 * Dear [@suomi82](https://wordpress.org/support/users/suomi82/),
 * We have released version 14.10.2, which addresses the issue in “Search Engine
   Referrals” section.
 * Please update the plugin to the latest version, and feel free to reach out if
   you encounter any further issues.
 * Thank you for your patience and understanding!
 * Regards
 *  Thread Starter [suomi82](https://wordpress.org/support/users/suomi82/)
 * (@suomi82)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/wp-statistic-plugin-doesnt-work-correctly/#post-18059419)
 * Moi Matthew,
 * I updated the plugin wp statistics and after that update it worked for some days.
 * But today the problems with the “Referrals from search engines” came back.
 * Furthermore, now also the section “verweisende Websites” doesn’t count correct.
 * Could you please check, why these errors are still there?
 * Kiitos (thank you)
   Finntastic
 *  [Waleed-Hammoud](https://wordpress.org/support/users/waleed-hammoud/)
 * (@waleed-hammoud)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/wp-statistic-plugin-doesnt-work-correctly/#post-18066010)
 * Hi
 * I have same problem, and I update the plugin
 * What can I do more?
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘WP Statistic Plugin doesn’t work correctly’ is closed to new replies.

 * ![](https://ps.w.org/wp-statistics/assets/icon.svg?rev=3081064)
 * [WP Statistics – Simple, privacy-friendly Google Analytics alternative](https://wordpress.org/plugins/wp-statistics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-statistics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-statistics/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-statistics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-statistics/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-statistics/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Waleed-Hammoud](https://wordpress.org/support/users/waleed-hammoud/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/wp-statistic-plugin-doesnt-work-correctly/#post-18066010)
 * Status: resolved