Title: WP stats error
Last modified: January 31, 2023

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# WP stats error

 *  Resolved [pcrespi](https://wordpress.org/support/users/pcrespi/)
 * (@pcrespi)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/)
 * Hi all,
 * since one/two months (don’t remember exactly) I’m getting strange behaviour with
   my stats.
 * Looking to them from wordpress mobile app, or within wordpress.com site, I see“#
   xxx not found” (with xxx=number) close to nb of visits:
 * ![](https://en-forums.files.wordpress.com/2023/01/30-01-2023-10-21-47.jpg?w=1024)
 * BUT….. if I look statistics “from within wp-admin page” (please forgive me, I’m
   not wordpress expert) I correctly see page titles:
 * ![](https://en-forums.files.wordpress.com/2023/01/30-01-2023-10-28-06.jpg?w=1024)
 * What’s broken here ? Could anybody help please ?
 * Thank you
 * Paolo

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * (@lastsplash)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/#post-16426108)
 * Hi [@pcrespi](https://wordpress.org/support/users/pcrespi/) –
 * Could you please post your site URL here so that we can have a look?
 * If you want it to remain private, you can also contact us [via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1).
   If you choose to reach out directly, please include a link to this thread.
 * Thanks!
 *  Thread Starter [pcrespi](https://wordpress.org/support/users/pcrespi/)
 * (@pcrespi)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/#post-16426143)
 * I’ve done it in private. Many thanks
 *  Plugin Support [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * (@lastsplash)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/#post-16426203)
 * You are welcome.
 * Since we are handling this via email, I am going to mark this thread as resolved.
 *  [minhaz2078](https://wordpress.org/support/users/minhaz2078/)
 * (@minhaz2078)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/#post-16439570)
 * I’m also getting WP stats issue.
 * ![](https://autoproxyz.com/wp-admin/admin.php?page=stats)
 *  [minhaz2078](https://wordpress.org/support/users/minhaz2078/)
 * (@minhaz2078)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/#post-16439576)
 * “We were unable to get your stats just now. Please reload this page to try again.”
   I’m getting this message repeatedly. Any help is highly appreciated! TIA.
 *  [Daniel](https://wordpress.org/support/users/ihenetudan/)
 * (@ihenetudan)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/#post-16448888)
 * Hi [@minhaz2078](https://wordpress.org/support/users/minhaz2078/),
 * Could you please start your own thread, as per the [Forum Welcome](https://wordpress.org/support/welcome/)
   guide?
 * The Stats issue for your site may or may not be the same as the OP’s experience.
   In any case, please start a new thread or contact us [via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1)
   and mention this thread if you’d rather share your site URL with us privately.
 * Thank you!
 *  Thread Starter [pcrespi](https://wordpress.org/support/users/pcrespi/)
 * (@pcrespi)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/#post-16449045)
 * To let anyone know: I’ve used contact form and no response after more than 1 
   week…..
 * This way it is useless.
 *  Plugin Support [Animesh Gaurav](https://wordpress.org/support/users/bizanimesh/)
 * (@bizanimesh)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/#post-16450415)
 * Hey [@pcrespi](https://wordpress.org/support/users/pcrespi/) – I’d like to start
   by apologizing for not getting back to you before. Unfortunately, we have received
   an unusual amount of requests, which is delaying our response time, and we generally
   answer in the order received. I would like to assure you that this is not a common
   occurrence and we are doing our best to get up-to-date. I sincerely appreciate
   your patience.
 * I have replied to you via email and we are checking on the source of the issue.
   We will get back to you via email once we have an update. 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘WP stats error’ is closed to new replies.

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 * 8 replies
 * 5 participants
 * Last reply from: [Animesh Gaurav](https://wordpress.org/support/users/bizanimesh/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/wp-stats-error/#post-16450415)
 * Status: resolved