Title: WP Super Cache + Android issue
Last modified: March 30, 2021

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# WP Super Cache + Android issue

 *  [nexusfred](https://wordpress.org/support/users/nexusfred/)
 * (@nexusfred)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wp-super-cache-android-issue/)
 * Hello,
 * I have a strange issue on Android between « WP Super Cache » and « A-Z Listing».
   
   I can get the list one time but on a refresh I have this message on Firefox
 * _Content Encoding Error
    The page you are trying to view cannot be show because
   it uses an invalid or unsupported form of compression.
 * The issue appear also with Chrome on Android but without any message. Instead
   I have the famous « white screen of death ».
 * I have this issue only on Android. Everything work perfectly with Windows or 
   Mac. I can’t test on Iphone, I do not have one.
 * That strange because that happen only on the « A-Z Listing » page.
 * In the The « WP Super Cache » troubleshooting page I found this information about«
   white screen of death »
    _The « white screen of death » or a blank page when 
   you visit your site is almost always caused by a PHP error but it may also be
   caused by APC. Disable that PHP extension if you have trouble and replace with
   eAccelerator or Xcache.
 * I have enabled the WordPress debug mode and I have no PHP error, Notice or Warning
   of any kind.
 * As quick solution I set « WP Super Cache » to not caching the « A-Z Listing »
   page.
 * So any idea of what may cause this strange issue ?
    -  This topic was modified 5 years, 2 months ago by [nexusfred](https://wordpress.org/support/users/nexusfred/).
    -  This topic was modified 5 years, 2 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
      Reason: Formatting

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Dani Llewellyn](https://wordpress.org/support/users/diddledani/)
 * (@diddledani)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wp-super-cache-android-issue/#post-14253883)
 * Hi,
 * My plugin shouldn’t affect the compression or caching in any way. I suspect this
   is something different that is interacting with the super cache plugin.
 * How have you configured your A-Z page?
    Are you using the shortcode via the Shortcode
   block in the block editor, or have you inserted it into the post content as normal
   text, or are you adding the listing some other way? Can you edit your post and
   put the address of your A-Z page in the “Link to the page you need help with”
   field, please? (note that this address won’t be visible to search engines)
 *  Thread Starter [nexusfred](https://wordpress.org/support/users/nexusfred/)
 * (@nexusfred)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wp-super-cache-android-issue/#post-14255016)
 * I have made a custom integration of A-Z Listing. I will install a clone of my
   website and make more tests. I can’t see what can affect only on Android.
 *  Thread Starter [nexusfred](https://wordpress.org/support/users/nexusfred/)
 * (@nexusfred)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/wp-super-cache-android-issue/#post-14274452)
 * I think I found a problem between:
    AZ-Listing Version 3.1.2 Cookie Notice & 
   Compliance for GDPR / CCPA Version 2.0.3 WP Super Cache Version 1.7.2
 * AZ-Listing Version 3.1.2 + WP Super Cache Version 1.7.2 = OK
    Cookie Notice &
   Compliance for GDPR / CCPA + WP Super Cache Version 1.7.2 = OK If the 3 are enabled
   I have a “white screen of death” on refresh, but only on Android (Chrome or Firefox)
 * Web Config
    PHP 7.2 WordPress 5.7

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WP Super Cache + Android issue’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/a-z-listing_d8edfd.svg)
 * [A-Z Listing](https://wordpress.org/plugins/a-z-listing/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/a-z-listing/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/a-z-listing/)
 * [Active Topics](https://wordpress.org/support/plugin/a-z-listing/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/a-z-listing/unresolved/)
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## Tags

 * [android](https://wordpress.org/support/topic-tag/android/)
 * [white screen of death](https://wordpress.org/support/topic-tag/white-screen-of-death/)

 * 3 replies
 * 2 participants
 * Last reply from: [nexusfred](https://wordpress.org/support/users/nexusfred/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/wp-super-cache-android-issue/#post-14274452)
 * Status: not resolved