Title: WP Support Plus plugin issue
Last modified: May 22, 2017

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# WP Support Plus plugin issue

 *  [mjming81](https://wordpress.org/support/users/mjming81/)
 * (@mjming81)
 * [9 years ago](https://wordpress.org/support/topic/wp-support-plus-plugin-issue-2/)
 * All was working OK until I changed themes. I kept getting a 400 Error with the
   actual redirected site working but the error where the ticket etc. should be 
   located.
    I finally got it working (whether changing the page from private to
   public caused that I don’t know),however I now have the ‘Contact support’ in 
   the menu as well as the plugin button on the side. I can’t seem to make the ‘
   Contact Support’ link disappear from the menu.It is now off the menu in WP (removed)
   but still shows. Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [mjming81](https://wordpress.org/support/users/mjming81/)
 * (@mjming81)
 * [9 years ago](https://wordpress.org/support/topic/wp-support-plus-plugin-issue-2/#post-9172050)
 * An update. I was convincing myself that it was the Theme (wpcentralpark2col) 
   I had considered that was causing the problem but now that it has been reverted
   back to Neo Zee, and I deleted the menu and started again, the support page is
   still getting a “Oops! That page can’t be found” error UNLESS I make it public(
   appears in the menu). I’m quite certain that it worked OK in Neo Zee before I
   changed themes.
    And on an unrelated matter, but with both themes I cannot place‘
   Home’ first in the menu for some crazy reason. In the editing it shows at the
   top but on site it is second. Any help at all most appreciated.
 * Michael J Ming
 *  Thread Starter [mjming81](https://wordpress.org/support/users/mjming81/)
 * (@mjming81)
 * [9 years ago](https://wordpress.org/support/topic/wp-support-plus-plugin-issue-2/#post-9172075)
 * LATEST UPDATE: Problem seems to be Themes. I finally decided to just go the 2
   column Twenty Sixteen Theme and after a few changes and menu adding the WPSupportPlus
   button works 100% without an added ‘support’ in the menu. Even managed an orderly
   list in menu.
    [http://www.this-internet-thing.productpact.com/wp/](http://www.this-internet-thing.productpact.com/wp/)
 * Michael J Ming
    -  This reply was modified 9 years ago by [mjming81](https://wordpress.org/support/users/mjming81/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WP Support Plus plugin issue’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-support-plus-responsive-ticket-
   system_868078.svg)
 * [WP Support Plus Responsive Ticket System](https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/reviews/)

 * 2 replies
 * 1 participant
 * Last reply from: [mjming81](https://wordpress.org/support/users/mjming81/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/wp-support-plus-plugin-issue-2/#post-9172075)
 * Status: not resolved