Title: WP Support Plus
Last modified: April 12, 2019

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# WP Support Plus

 *  Resolved [9metis](https://wordpress.org/support/users/9metis/)
 * (@9metis)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/wp-support-plus/)
 * Hi,
 * I literally just renewed my subscription with WP Support Plus on the 2nd of April
   after receiving an email saying that my subscription was up for renewal. There
   was no mention that you were switching to SupportCandy. The email piping stopped
   working and I can’t log into support to submit a ticket because the website [https://www.wpsupportplus.com/](https://www.wpsupportplus.com/)
   is no longer working! Please advise, urgently.

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 1 month ago](https://wordpress.org/support/topic/wp-support-plus/#post-11420841)
 * > I literally just renewed my subscription with WP Support Plus
 * I’m sorry, but the author cannot support you here even if their site has problems.
   They are not permitted to.
 * [@supportcandy](https://wordpress.org/support/users/supportcandy/) [@pradeepmakone07](https://wordpress.org/support/users/pradeepmakone07/)
   Please do not repeat that again. I have archived your replies.
 * For pro or commercial product support please contact the author directly on their
   site. This includes any pre-sales topics as well.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

The topic ‘WP Support Plus’ is closed to new replies.

 * ![](https://ps.w.org/supportcandy/assets/icon.svg?rev=2763565)
 * [SupportCandy - Helpdesk & Customer Support Ticket System](https://wordpress.org/plugins/supportcandy/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/wp-support-plus/#post-11420841)
 * Status: resolved