Title: WP Update Last modified: August 19, 2016 --- # WP Update * [pedrocosta1981](https://wordpress.org/support/users/pedrocosta1981/) * (@pedrocosta1981) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/) * Hi * Did an update to WP 2.8.6 (portuguese version)but it didn´t conclude. Since then I cant work with WP.I insert Login and password, but don´t have access to my WP Panel. I receive the message of conclusion of the process, but the tab remains all white. I simply don´t have access to the Admin Panel. Is it because of the unfinished WP update? * Can somebody help me? * Thanks Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/wp-update/page/2/?output_format=md) [→](https://wordpress.org/support/topic/wp-update/page/2/?output_format=md) * [wordprest](https://wordpress.org/support/users/wordprest/) * (@wordprest) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291390) * you have to create a new db and import the backed up one in it. * [Mark Ratledge](https://wordpress.org/support/users/songdogtech/) * (@songdogtech) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291399) * Wordprest is wrong; your issues have nothing to do with your database. * The WordPress file upload and update didn’t complete for some reason. Manually upload your wordpress files again via FTP with [Filezilla](http://filezilla-project.org/) or another FTP program. * [thisisedie](https://wordpress.org/support/users/thisisedie/) * (@thisisedie) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291480) * Wordprest has been giving some very bad advice I’ve noticed. * [Mark Ratledge](https://wordpress.org/support/users/songdogtech/) * (@songdogtech) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291482) * Yea, I’ve corrected him/her a number of times…. * Thread Starter [pedrocosta1981](https://wordpress.org/support/users/pedrocosta1981/) * (@pedrocosta1981) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291498) * I’m new to FTP etc… What do I have to do? To erase the WP 2.8.6 upload zip file from the FTP and then manually do things directly in the FTP Editor?? * Really appreciate your help * Many Thanks * [Mark Ratledge](https://wordpress.org/support/users/songdogtech/) * (@songdogtech) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291499) * Unzip the files on your PC and then upload them to your web host; see [Uploading WordPress to a remote host « WordPress Codex](http://codex.wordpress.org/Uploading_WordPress_to_a_remote_host). * Thread Starter [pedrocosta1981](https://wordpress.org/support/users/pedrocosta1981/) * (@pedrocosta1981) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291501) * I’m new to FTP etc… What do I have to do? To erase the WP 2.8.6 upload zip file from the FTP and then manually do things directly in the FTP Editor?? * Really appreciate your help * Many Thanks * [thisisedie](https://wordpress.org/support/users/thisisedie/) * (@thisisedie) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291508) * *delete* * [julessiegel](https://wordpress.org/support/users/julessiegel/) * (@julessiegel) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291515) * I updated from 2.3 (I think) to 2.86 via CPanel and now all I get is a blank screen. * It’s a mature site with hundreds of articles that I do not wish to lose. What is the _safest_ way to correct this problem? * [Mark Ratledge](https://wordpress.org/support/users/songdogtech/) * (@songdogtech) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291516) * Reupload the wordpress files manually via FTP; problems like blank screens after upgrades are usually because of incomplete uploads. If that doesn’t fix it, rename your plugins folder to see if a plugin is causing the problems. * But, you should have done an incremental upgrade from 2.3 to 2.5 to 2.8.3 in order for the database to be correctly updated. It probably didn’t hurt anything, but it might have. * [nabtron](https://wordpress.org/support/users/nabtron/) * (@nabtron) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291517) * [@pedrocosta1981](https://wordpress.org/support/users/pedrocosta1981/): * 1. donot delete anything * 2a. simply connect via ftp to your server and goto wordpress home directory * 2b. simply upload the content of the latest wordpress 2.8.6 to your home directory.( if it asks to overwrite the files, select yes, there is option to do the same for current que, check this to make your life easy) * [julessiegel](https://wordpress.org/support/users/julessiegel/) * (@julessiegel) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291525) * Thanks, songdogtech, that did it. I did have to change the plugins directory name. For those with similar problems reading this, perhaps that should be the first step before re-uploading the files. * Thread Starter [pedrocosta1981](https://wordpress.org/support/users/pedrocosta1981/) * (@pedrocosta1981) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291566) * Thanks songdotech. Changed the name of the plugins directory name and, voila, it worked. * I had been sleeping badly because of it. * Many thanks * Thread Starter [pedrocosta1981](https://wordpress.org/support/users/pedrocosta1981/) * (@pedrocosta1981) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291569) * Oops. I have access to WP Dashboard, but get a blank screen when I digit the site’s address. I don´t find the site and the plugins and theme I had are all deactivated. * Can somebody help me? * [Mark Ratledge](https://wordpress.org/support/users/songdogtech/) * (@songdogtech) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/#post-1291570) * > when I digit the site’s address * I don’t know what you mean by that. * Did you recently upgrade? Do you have at least the default theme? Post your URL. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/wp-update/page/2/?output_format=md) [→](https://wordpress.org/support/topic/wp-update/page/2/?output_format=md) The topic ‘WP Update’ is closed to new replies. ## Tags * [admin-panel](https://wordpress.org/support/topic-tag/admin-panel/) * In: [Installing WordPress](https://wordpress.org/support/forum/installation/) * 16 replies * 6 participants * Last reply from: [pedrocosta1981](https://wordpress.org/support/users/pedrocosta1981/) * Last activity: [16 years, 6 months ago](https://wordpress.org/support/topic/wp-update/page/2/#post-1291571) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics